7
Razorback Cleaning & Restoration Equipment Warranty Steps:
1.
Once receive the goods, customers must log in www.ccwonline.com.au
to fill out the warranty registration form and
submit to Razorback Cleaning & Restoration Equipment company. We will receive your purchasing and installation
information and save it. If no warranty registration is sent to us, warranty period will begin the day the shipment left the
warehouse. Please be sure to record serial # and date of installation. You will need this information to receive the RA
number.
2.
If warranty service is necessary, customers must contact Razorback Cleaning & Restoration Equipment Tech Support
by
or local technical service phone to receive a Return Authorization (RA number). Once an
RA has been issued, customers should bring the unit to a certified repair center. Razorback Cleaning & Restoration
Equipment will arrange the shipping to bring the unit back to the Razorback Cleaning & Restoration Equipment warehouse
(at the expense of the customers) if customers are not available.
3.
After the unit has been received by Razorback Cleaning & Restoration Equipment (whether at a repair center or the
warehouse), Razorback Cleaning & Restoration Equipment will have an initial inspection. If it is determined to be invalid
warranty claim (see exclusions below), customers have to pay for all associated repair costs and shipping costs for units
repair.
4.
Customers can pick up the unit after repair at their own expense for shipping. Units will have a rigorous testing before
sending it back to customers.
5.
If the unit can no longer be fixed , and it is in the warranty period and determined to be valid claim, we will ship the
customer a new unit within the same year warranty from the date of replacement.
6.
After parts are repaired or replaced by Razorback Cleaning & Restoration Equipment, the original warranty period
continues to applies until meet its deadline. No extensions to the original warranty period.
Warranty Exclusions:
DAMAGE DUE TO THE FOLLOWING IS NOT covered under warranty
1.
Acts of Nature- including but not limited to:
flooding
fire
water damage
hurricane/storm damage
2.
IMPROPER USAGE- Including but not limited to:
misuse, abuse, or tampering whether intentional or accidental
improper installation or design
improper voltage
lack of normal care
failure to follow instructions
3.
Corrosion
4.
Freezing
5.
any additional costs due to changes in laws or building codes
6.
freight charges
7.
any costs due to lost profit or delay
8.
damage to property
Содержание MaxxAir ZE AAM
Страница 10: ...9 Wiring Diagram ...
