Raytheon Anschütz eLog, Руководство по обслуживанию

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4 Troubleshooting Table
10000000584 34 Edition:002
4 Troubleshooting Table
Tab. 6: Troubleshooting Table
No. Failure Possible Cause Remedy
Connection to AIS
is broken.
Check the connection of the seri-
al port 0 to the AIS, especially the
correct assignment of the pins.
1
Data from AIS is
not recorded.
Serial interface is
not correctly con-
figured.
Check that the vessel’s network or
the WiFi router assigned an IP ad-
dress via DHCP or check that the
static IP address of the eLog is cor-
rect.
Check that both the eLog and the
end user device are connected to
the same network.
Check that the eLog can be
reached in the network using ping.
Ethernet port 1 is
not correctly con-
figured.
Check that the vessel’s network or
the WiFi router assigned an IP ad-
dress via DHCP or check that the
static IP address of the eLog is cor-
rect.
Check that both the eLog and the
end user device are connected to
the same network.
Check that the eLog can be
reached in the network using ping.
Vessel’s network
blocks the de-
vices.
Check that the network settings of
the vessel’s network allow both the
eLog and the end user device ac-
cess to the network.
Firewall settings
block device.
Check on the end user device if
firewall settings prevent access to
the eLog.
Wrong or missing
power supply.
Check the status LEDs of the de-
vice. If no status LED is lit, check
the power supply of the device.
2
Application does
not load in brows-
er.
Boot error. Check status LED 2. If it is per-
manently lit red, reset the eLog by
pressing the reset button or inter-
rupting the power supply.