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5

Trouble Shooting

Step 1: Basics

Check blue LED ‘power on’ light is illuminated on the back of the PoE unit.

If 

Yes

,

•  Ensure power adjust is turned to the maximum level.
• Ensure Photocell is covered and if necessary adjust the photocell 

sensitivity.

If 

No

,

•  Confirm that the PoE injector unit is fully functioning.

  nB: Refer to manufacturer’s guide
•  Check that the cable is fully intact, and not broken or split.

Step 2: Set-up Camera, lens and illumination

Check alignment of lamp
Check camera lens – fully open at night & set correctly. 
Check model number to Raytec performance specification to ensure 

required distance is achievable.

Step 3: Call Raytec for further assistance

note down:
• Model and serial number of illuminator
• Camera make and model
• Lens make and model
If the Raytec lamp is still not delivering the required performance, please 

contact us for further assistance: tel +44 (0)1670 520055

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