11.1 Raymarine customer support
Raymarine provides a comprehensive customer support service.
You can contact customer support through the Raymarine
website, telephone and email. If you are unable to resolve a
problem, please use any of these facilities to obtain additional
help.
Web support
Please visit the customer support area of our website at:
This contains Frequently Asked Questions, servicing information,
e-mail access to the Raymarine Technical Support Department
and details of worldwide Raymarine agents.
Telephone and email support
In the USA:
•
Tel:
+1 603 324 7900
•
Toll Free:
+1 800 539 5539
•
Email:
In the UK, Europe, the Middle East, or Far East:
•
Tel:
+44 (0)13 2924 6777
•
Email:
Product information
If you need to request service, please have the following
information to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
You can obtain this product information using the menus within
your product.
11.2 Checking the software version
Follow the steps below to identify the software version of your
unit.
During normal operation:
1. Press and hold the
Display (Power)
and
True / App
buttons
simultaneously for 4 seconds.
The software version will be displayed on the screen.
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