Raymar RT20 Series, Быстрый старт, Страница: 15 / 15

7: Troubleshooting
© Raymar 2013
Raymar Raymar RT20xx Series Quick Start Guide
Issue 1.2
Page 15 of 15
7 Troubleshooting
Problem Possible causes Solution
I cannot access the RT20xx
The configured IP address or
subnet, or both on your PC is
incorrect. Change the IP on your PC to
contact the RT20xx on
192.168.100.1/24
The RT20xx is not running its
factory configuration.
Check the config LED status.
Flashing indicates its running
its factory configuration. If it
is solid, hold in the reset
button for between 3 and 15
seconds and then release.
I cannot access the WAN
network after manual
configuration
The SIM is not inserted.
Power off the RT20xx, insert
the SIM card and then power
on the RT20xx.
The APN is incorrect.
Check the correct APN has
been configured.
SIM username or password, or
both are incorrect.
Check the correct SIM
username and password
settings.
There is a connection failure.
Check the status of
Connection Monitor by, from
the Start page, browsing to
>Advanced > Connection
monitor
.
The router performance is
slow. There is poor 3G signal
strength.
Check the signal strength by,
from the Start page, browsing
to
Status > 3G Info . Move
the RT20xx to a better
location and recheck signal
strength