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4.
Troubleshooting Methods
The following table contains common problems and solutions, please read
carefully.
Problem
Solution
The speaker has no sound
Make sure the machine was charged before used;
Try to increase the volume;
Please reselect the audio input channel;
Please make sure that all cables are correctly connected;
The speaker murmur
Please make sure that all cables are correctly connected;
Please replace the other audio cable;
Please ensure the equipment that connected audio cable
output itself did not murmur;
No power or No charging
Please make sure that the adapter and the host is connected
correctly;
Please check the power adapter voltage and current
demand;
Wi-Fi mode without sound
Please check whether the PC or smart phone and machine
are in the same Lan or not;
Please check whether the machine is in Wi-Fi mode or not;
If using the app, please check whether the music is sent to
the speaker or not;
Line-in mode without sound Please check whether the audio cable is properly connected
or not;
The keys have no function
Plug the adapter, then power on;
Use a toothpick or needle to press the reset hole, then
power on;
