Wuhan Raycus Fiber Laser Technologies Co., Ltd.
User Guide of RFL-C3000XZ~RFL-C12000XZ
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9
Warranty, Repair and Return
9.1
General Warranty
Raycus guarantees the products with material and technical problems and guarantees that they meet
the specifications under normal use.
Raycus has the right to selectively repair or replace any product that has a material or technical problem
during the warranty period. All products repaired or replaced during the warranty period only provide free
warranty services for products with special problems. Raycus reserves the right to collect payment for
products that have problems under normal use.
9.2
Limitations of Warranty
The warranty does not cover the maintenance or reimbursement of our product of which the problem
results from tampering, disassembling, misuse, accident, modification, unsuitable physical or operating
environment, improper maintenance, damages due to excessive use or not following the instructions caused
by those who are not from Raycus. The users have the responsibility to understand and follow this
instruction to use the device. Any damage caused by fault operating is not warranted. Accessories and fiber
connectors are excluded from this warranty.
According to the warranty, client should inform us within 30 natural days after the defect is discovered.
This warranty does not involve any other party, including specified buyer, end-users and any parts,
equipment or other products produced by other companies.
WARNING
: It is the users’ responsibility to understand and follow operating
instructions in this User Guide and specifications prior to operation-failure to do so may
void this warranty. Accessories and fiber connectors are not covered by this warranty.
9.3
Service and Repair
DO NOT
open the device. There are no user serviceable parts, equipment, or assemblies for user in
this product. All service and maintenance shall be performed by qualified Raycus personnel or the parties
that authorized by Raycus.
Please contact Raycus as soon as possible when problems under warranty about maintenance
happened to the product.
The product returned with permission should be placed in a suitable container.
If any damage happened to the product when receiving the goods, please notify the carrier in written
format immediately.