CHAPTER 7
58
SideKick Pro™ ICD 1-40 oz./min. and 5-200 oz./min. Installation & Operation Manual
INJECTION PUMP TROUBLESHOOTING STEPS (IF PUMP DOES NOT
CALIBRATE)
REQUIRED TOOLS
• Vacuum gauge with 1/4” NPT male port and a range of 0-30 in. Hg [0-762 mm Hg].
• Calibrated container that reads in fluid ounces/ml. and holds at least 32oz. [1000 mL]
• Pump manual to show assembly and component locations.
IMPORTANT:
For testing purposes it is best to use water for pumping. Make sure pump has been flushed of chemical
properly before beginning the following procedure and wear proper protective equipment. See product
label of chemicals used.
TROUBLESHOOTING PROCEDURE
1. Set the hand valves in position so water recirculates back to the chemical tank.
2. Run the pump in recirculate at a medium rate for 5 minutes to verify there is water being pumped back to the
tank. If water is being recirculated, skip to the next step. If water is not being recirculated, inspect and clean the
pump check valves before performing the next step.
3. If the LED on the flow monitor sensor is not blinking, but the pump is running, verify the pump is installed
correctly and all parts are present. If/when the red light on the flow monitor is blinking, perform the next step.
4. Verify the FER (on the Diagnostics Page) or pump efficiency (on Home Page) read above 95%.
5. Perform a catch test. If the pump did not calibrate correctly, inspect and clean the check valves. Verify the pump
check valves are assembled correctly, verify the intake valve spring is the lighter spring, and verify the discharge
valve spring is the heavier spring.
6. If performing the above steps does not fix the issue, there may be a vacuum leak on the intake pump. Use the
vacuum gauge and perform the following steps.
7. Install the vacuum gauge in place of the vacuum sensor.
8. Run the pump at a high RPM.
9. Verify the pump if pumping water back to the tank.
10. Close the valve at the bottom of the supply tank.
11. Turn the pump off.
12. Verify the reading on the vacuum gauge reads and maintains at least 20 in. Hg [508 mm Hg]. If the vacuum
gauge does not hold the required minimum pressure, perform the following steps to identify the leak location.
a. Verify all O-rings are present.
b. Check for loose clamps.
c. Inspect for damaged hose barbs or loose fittings.
d. Verify pipe sealant has been used on all fittings.
e. Check for cracked pump heads and fittings.
f.
If using quick disconnect couplings, verify those couplings are not leaking.
13. Open the supply valve at the bottom of the supply tank (valve closed in step 10.
14. Operate the pump in the recirculate mode and verify the vacuum gauge reads less than 12 in. Hg [304.8 mm
Hg]. If the gauge displays a reading higher than the maximum value, verify the strainer screen is at least 20
mesh, the strainer is clean, and that the inlet plumbing size is correct.
NOTE:
The inlet plumbing size on the 1 - 40 oz./min pump should be 1/2” ID minimum. Inlet for the 5 -200
oz./min pump should be 3/4” ID minimum.
