• Services
DISCLAIMER
You will NOT be refunded as compensation for your time or
efforts replacing damaged parts.Replacment parts will not be sent
until photographic evidence has been provided to Rattan Ebike.
Rattan Ebike may request additional documentation (such as
video) to assist with accurately diagnosing the problem and pro-
cessing the warranty claim.
If you notice any problems under the warranty with your bike,
please contact us at [email protected] with the Following
Information:
1.Platform of the purchase, such as Amazon, Brand Store, etc.
( If purchased on Amazon, Please also include the seller name on
your order) Order number/ID
2.The email and shipping address you used when placed order
Pictures/Short videos of the problems and a brief description of
the problems
Ebike performance will vary with rider weight, cargo weight,
rider /cargo shape (both contribute to drag), terrain, tire pressure,
brake adjustment, throttle vs PAS usage, pedal power, battery
charge level, ambient temperature and wind conditions.
Rattan E-bike should be operated in accordance with the Rattan
Ebike manual provided with the bike. The warranty will be activat-
ed automatically from the date of shipment in a period of one
year when Rattan E-bike used in accordance with the user
manual. All other obligations and conditions or liabilities, includ-
ing obligations for consequential damages are hereby exclud-
ed.Damage caused by failing to adhere to instructions and warn-
ings issued by Rattan Ebike is not covered under warranty.
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