background image

Page 8

Troubleshooting

Problem

Possible Cause & Solutions

No dial tone when the 

button is pushed:

• Check to make sure the phone line is connected to SmartPhone board.

• Verify dial tone and voltage on phone line going into unit.

Audio is low from the speaker:

• Speaker control needs to be adjusted. Go to “Speaker Adjustment” on page 7.

• Make sure the speaker holes are not blocked.

Audio is distorted from the 

speaker:

• Speaker control needs to be adjusted. Go to “Speaker Adjustment” on page 7.

• Make sure there are no items touching the speaker inside Pedestal.

When the called party hangs 

up, strobe continues to flash:

• Phone company or phone system is not providing a disconnect signal. Contact 

  the appropriate party to make sure the disconnect signal is provided.

When the called party hangs 

up, busy signal is heard 

through speaker:

• Phone company or phone system is not providing a disconnect signal.

• Operator needs to press *,  # to disconnect the call.

• Disconnect time on phone needs to be lowered (see page 6).

Pedestal appears non- 

functional. Strobe does not 

flash and no audio is heard 

from the speaker when button 

is pushed:

• Check to make sure the phone line is connected from the communication source.

• Check electrical connections and 12v supply to transformer.

• Push button may be non-functional.

LED above push button comes 

on and goes off immediately:

• No dial tone or operating voltage from communication source.

• Remove line from SmartPhone and connect to analog phone. Verify 

  2-way calling.

Содержание 2100-PLL Landline 12v Pedestal

Страница 1: ...0 PLL Landline 12v Pedestal 2100 PLC Cellular 12v Pedestal N56W24720 N Corporate Circle Sussex WI 53089 800 451 1460 www rathcommunications com RP8500PLL Ver 8 04 21 Installation Operations Manual Mad...

Страница 2: ...t with site preparation installation and maintenance It is our sincere hope that your experience with us has and will continue to surpass your expectations Thank you for your business The RATH Team N5...

Страница 3: ...A compliant hands free operation LED call status indicator Powder coated steel construction inside and out Aluminum access panels powder coated inside and out Weather and vandal resistant Blue beacon...

Страница 4: ...res from the 120v power supply to the wires in the Pedestal using the waterproof wire nuts located on the wires Connecting the Phone and Turning On the Electric Power 1 Locate the gray phone cable com...

Страница 5: ...ectly and has an active 4G data voice plan 4 A signal strength test is recommended Check the signal strength by using the built in network signal strength scanner To use the scanner function turn on S...

Страница 6: ...rval is 1 minute A Press 8 Enter 3 digit number in minutes Ex 2 minutes 002 Step 5 To Exit Program Mode A Press Stop for 3 seconds Step 1 To Begin Program Mode A Call into phone by dialing the number...

Страница 7: ...ed the phone If you answer NO to any question proceed to the Troubleshooting Section Push the emergency button on the front of the Pedestal Yes No RATH recommends the Pedestal be tested on a regular b...

Страница 8: ...s not providing a disconnect signal Contact the appropriate party to make sure the disconnect signal is provided When the called party hangs up busy signal is heard through speaker Phone company or ph...

Страница 9: ...Page 9 Wiring...

Отзывы: