Setting up the Cellular Gateway
Included:
• 4G Cellular Gateway
• Antenna
Note:
We recommend utilizing the provided antenna. If the signal is not strong enough in the intended installation
location, we suggest moving the Gateway to a location with a stronger signal. If this is not feasible, you can try
installing signal boosters to amplify the cellular signal throughout the building.
Items Needed
Page 3
1.
Open the Cellular Gateway by unscrewing the screw on the left side of the front cover with a Phillips screwdriver
and gently pull up on the left side.
2.
Insert SIM card into J4 with the perforated edge first and the gold contact side facing downward. Push until you
hear it click. If SIM card does not click into place the wrong size SIM card is being used.
Note:
Do NOT use a nano or micro size SIM card with an adapter. The adapter edge can catch and cause
permanent damage.
3.
Screw in the antenna to J2 on the Cellular Gateway and ensure it is completely tightened.
4.
Connect the battery to J3.
J4
J4
J2
J2
Not Included:
• Phillips screwdriver
• AT&T or Verizon SIM card and plan (see details below)
J3
J3
2100-LTEGSM4 (AT&T)
• Standard size AT&T SIM card (25mm x 15mm)
• Business data plan with voice capabilities OR
• RATH
®
2-year plan (part # ATTPLAN-2)
• Disable voicemail and call waiting
2100-LTEVER4 (Verizon)
**The customer must have access to a Verizon
Business Manager to manually modify the account.**
• Smartphone compatible plan required
• Add access HD voice
• Disable call waiting
• Disable voicemail
• Ensure 4G voice is enabled
• Standard size Verizon SIM card (25mm x 15mm) required
