pg. 5
Adjusting the Volume:
If the volume is too low or high, adjust it by referring to the diagram and instructions below.
*Note - Refer to the instructions under Programming the Phone to access the circuit board.
Adjusting the Microphone:
If the person you are calling reports your voice is not loud enough, increase the Microphone Sensitivity by
adjusting VR2 ¼ turn clockwise (requires a small Phillips screwdriver).
Adjusting the Speaker:
If the voice of the person you call is not loud enough in the emergency phone speaker, increase the
Volume, by adjusting VR1 ¼ turn clockwise.
Volume
Adjust
VR1
Mic
Sensitivity
VR2
Rath SmartPhone
Troubleshooting:
Problem
Possible Cause & Fixes
No dial tone when the
button is pushed:
•
Check to make sure the phone line connected to Smart Phone 6 off of VoIP Interface.
Audio is low from the
speaker:
•
Speaker control needs to be adjusted.
Called Party says audio
is low:
•
Microphone control needs to be adjusted.
When called party
hangs up, phone still
•
Slow disconnect signal from the VoIP Interface. This can be adjusted in the VoIP
interface settings.
When called party
hangs up, strobe
continues to flash:
•
Phone company or phone system is not providing a disconnect signal. Contact
the appropriate party to make sure the disconnect signal is provided.
Call Box appears non -
functional. No audio is
heard from speaker
when button is pushed:
•
Check to make sure phone line is connected to FXS port on VoIP Interface.
•
Push button may be nonfunctional. Remove black Switch JST connector from SmartPhone
•
VoIP Interface may not be recognized on network.
•
Check to make sure phone line is connected to FXS port on VoIP Interface
•
Verify network connectivity going to unit.
board and short across the 2 pins to check board.
•
Verify 12V to SmartPhone circuit board.
Unit will not call
out. LED by push
button goes on, then
off right away:
•
Take a laptop on the same IP scheme of VoIP Interface and PING IP Address of
VoIP Interface through command prompt. Verify VoIP interface showing on network.
•
Settings on VoIP Interface may differ from SIP Server and need to be changed.
on.
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