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P

ARAGON 

II

 

FAQ

O

NLINE

 

41 

 

 

 

USTIP

 

P

ROBLEM

 

S

OLUTION

 

I cannot power down USTIP. 

The main power switch for USTIP is on the back of the 
unit. To turn off USTIP hold the power key down for a 
few seconds. To turn USTIP back on, press the power 
button again. 

 

V

IDEO 

P

ROBLEMS

 

S

OLUTION

 

After switching to a different 
Target Server channel the video 
is not clear. Sometimes there is 
a black edge at the boundary of 
the Target Server’s screen. 

Click 

Auto-sense Video 

or simultaneously press the keys 

CTRL-ALT-A

. USTIP will adjust the video settings. If the 

video does not become clear, additional manual video 
setting adjustments may be necessary. Contact Raritan 
Technical Support to discuss changes to the 

Video Settings 

window. 

Ensure all Target Servers have standard blanking times. 
Horizontal and vertical blanking times should closely 
approximate VESA standard values. 

When viewing a Target Server 
remotely, the video image is 
filled with moving block of 
incorrect color that seem to 
track next to the movement of 
the mouse pointer. 

The Color Settings on the Video Settings tab in the 

Video 

window are not set correctly. Attempt manual adjustment 
until the color blocking ceases or run the Automatic Color 
Calibration Routine.

 

The screen is filled with small 
visual errors, or grains of 
missing color, which need to be 
cleaned up. 

Click 

Refresh Screen 

on the USTIP toolbar or 

simultaneously press the keys 

CTRL-ALT-R

.  

The video seems to be stuck in 
Auto Sense mode and the auto 
sensing message in the middle 
of the screen keeps counting 
higher and higher. 

Pressing 

Auto-sense Video 

while auto sensing is occurring 

will stop the auto sense process. Check your Target Server 
resolution to ensure USTIP supports it.  

 

Содержание P2-USTIP1

Страница 1: ...USTIP P2 USTIP1 P2 USTIP2 Release 1 2 User Guide Copyright 2006 Raritan Computer Inc PII 0J E April 2006 255 30 6000...

Страница 2: ...This page intentionally left blank...

Страница 3: ...t 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency...

Страница 4: ...fications Ensure sufficient airflow through the rack environment Mount equipment in the rack carefully to avoid uneven mechanical loading Connect equipment to the supply circuit carefully to avoid ove...

Страница 5: ...ish a Connection 14 Note to CommandCenter Users 15 Chapter 3 Operation Administrative Functions 17 Accessing the Administrative Functions 17 Local Admin Console 17 Remote Admin Console 18 Navigating t...

Страница 6: ...n Console 17 Figure 11 Admin Icon in Navigator 18 Figure 12 USTIP Main Menu 18 Figure 13 Configuration Menu 19 Figure 14 Network Configuration Screen 19 Figure 15 USTIP UserStation Configuration Scree...

Страница 7: ...ur keyboard monitor and mouse to the M unit and provides an intuitive On Screen User Interface for accessing attached servers or the Enhanced User Station P2 EUST providing all of the P2 UST features...

Страница 8: ...2 USTIP USER GUIDE Product Photos Figure 1 Front and Rear Views of the P2 USTIP Figure 2 P2 USTIP1 Unit with Paragon UMTs Figure 3 P2 EUST P2 UST and P2 USTIP1 Units...

Страница 9: ...isplay High performance mouse tracking and synchronization Reliability External modem using a dedicated modem port allows servers to be accessible even if network is unavailable Security SSL 128 bit R...

Страница 10: ...A user console consisting of a PS 2 keyboard PS 2 mouse and VGA monitor directly attached to USTIP to control target servers locally not through the network Single port USTIP models USTIP1 allow conn...

Страница 11: ...0Hz 720x400 85Hz 1152x864 70Hz 800x600 56Hz 1152x864 75Hz 800x600 60Hz 1280x960 60Hz 800x600 72Hz 1280x1024 60Hz 800x600 75Hz 800x600 85Hz Windows XP Settings On target servers running Microsoft Windo...

Страница 12: ...computer Note In many Linux graphical environments the command CTRL ALT plus sign key will change the video resolution scrolling through all available resolutions that remain enabled in the XF86Config...

Страница 13: ...ed and the two mouse pointers will not appear in sync if you attempt to control a Macintosh server via USTIP in dual cursor mode Configuring Network Firewall Settings If you wish to access USTIP throu...

Страница 14: ...To access the Serial Admin Port use HyperTerminal to configure specific settings with the following steps A In Windows click on the Start menu in the lower left corner then click Programs Accessories...

Страница 15: ...Figure 6 USTIP Wizard Screen 3 Press the letter B on the Local Admin Console keyboard to begin the USTIP Setup Wizard 4 The Network Configuration Screen appears Figure 7 USTIP Network Configuration S...

Страница 16: ...hrough the default port 5000 or the non default port configured above 6 Press CTRL S to save entries The Main Menu will appear 7 On the Main Menu select R Restart or shutdown the USTIP and press ENTER...

Страница 17: ...NSTALLATION 11 C Click OK D Click Terminal Setup In the Terminal Settings window ensure the option Keypad application mode is checked this option must be specified for most laptop computers 7 Click OK...

Страница 18: ...nts All installations of Raritan MPC require Sun Microsystems Java Runtime Environment JRE version 1 5 0_03 or greater You may need some configuration depending on your OS and browser configuration in...

Страница 19: ...download and execution of ActiveX controls Note The IE default security setting of Medium is sufficient 4 In the Internet Explorer Address bar type the IP address assigned to the USTIP Press ENTER to...

Страница 20: ...isplay of connection attempts and other significant system events Figure 9 RRC Window The Navigator displays any known Raritan networked appliances in a single view Select Connection New Profile to cr...

Страница 21: ...ulti Platform Client and Raritan Remote Client User Guide available on Raritan s Website http www raritan com support sup_prdmanuals aspx or on the Raritan User Manuals Quick Setup Guides CD ROM inclu...

Страница 22: ...16 USTIP USER GUIDE...

Страница 23: ...istrator privileges Local Admin Console Figure 10 USTIP Admin Console Power ON the USTIP unit via the power switch on the back of the unit Note The default USTIP login user name is admin with the pass...

Страница 24: ...the Admin path entry displayed on the Navigator for the USTIP unit you wish to configure Figure 11 Admin Icon in Navigator Navigating the Administrative Menus Figure 12 USTIP Main Menu To activate a...

Страница 25: ...me is USTIP Enable Ethernet Interface Designates whether USTIP should enable its Ethernet adapter as active default YES Note Network connections must be 10BASE T or 100BASE TX Ethernet Line Speed Dupl...

Страница 26: ...user will be prompted to terminate the Local user session when attempting to connect to the same USTIP unit If you set Port Priority to Local a Local user automatically terminates a Remote user sessi...

Страница 27: ...on security in place during remote KVM data transfer SSL authentication data encryption default This mode secures user names passwords and KVM data 128 bit Secure Sockets Layer SSL protocol provides a...

Страница 28: ...ill fail 8 Press Tab once and retype the private key in the Confirm private key field 9 Press CTRL S on your keyboard to save the private key A confirmation message appears 10 Restart the USTIP device...

Страница 29: ...d to the selected quantity The lower the bandwidth allowed the slower the performance that may result Maximum Bandwidth per user Sets an upper limit to the amount of bandwidth that can be consumed by...

Страница 30: ...TIP time date should be automatically synchronized with the time date of an external SNTP server Primary Server IP Address IP address of first SNTP server to attempt time synchronization Secondary Ser...

Страница 31: ...allow or deny specific IP Addresses or ranges of IP Addresses to connect to the USTIP unit If entering a range of IP Addresses type the starting and the ending IP Address values in the Start and End...

Страница 32: ...h you want to save the Syslog in the Remote Syslog Server IP field specify the information to save in Syslog Priority Threshold for example Notices Debugs Emergency messages etc and select the categor...

Страница 33: ...y system startup and shutdown and all errors that occur with the date and time of each event Please see Appendix C Troubleshooting for a listing of error codes with their meaning and suggested solutio...

Страница 34: ...P Initialization screen Figure 24 USTIP Main Menu Diagnostics To view the USTIP Diagnostic Console press D at the Main Menu Please do not activate the Diagnostics screen unless you are fully trained a...

Страница 35: ...6A Remote Connection Network 10BASE T 100BASE TX Ethernet Modem Dedicated Modem Port Protocols TCP IP UDP NTP Syslog DHCP HTTP HTTPS SSL Raritan Remote Client RRC Software Operating System Requiremen...

Страница 36: ...nect from Admin Port to local PC port KVM Switch Specifications Supports KVM switches utilizing an On Screen User Interface including Raritan s Paragon Z Series MasterConsole MX4 and MasterConsole II...

Страница 37: ...System This can create compatibility performance and reliability issues on mission critical Target Servers What remote access connection methods can USTIP accommodate USTIP provides network administr...

Страница 38: ...e login using USTIP No only single login A double login exists if you use IP Reach with Paragon Is there Web Based Access Remote access can be obtained via a web browser to the USTIP1 s IP address Con...

Страница 39: ...down to 20kbps Can I perform a Dial up modem connection to USTIP over a PBX line No Modems require an analog telephone line Can I use USTIP within my local network USTIP can be used in any computer ne...

Страница 40: ...34 USTIP USER GUIDE...

Страница 41: ...nistrator s instructions Ensure that your user profile has network access enabled and that USTIP is configured to enable a network interface Ensure that the communication port chosen by the network ad...

Страница 42: ...Server from a Direct Analog User Console is shared on a first active keyboard mouse input basis with any remote users who may be currently connected Ensure that no remote users are currently attemptin...

Страница 43: ...s on the Status Bar to determine CAPS key status for the Target Server If a local user at the Direct Analog User Console s keyboard has changed a Lock key status Caps Lock Num Lock or Scroll Lock on t...

Страница 44: ...ind the two mouse pointers out of sync at any time click Synchronize Mouse or simultaneously press the keys CTRL ALT S This will manually re align the two pointers Adjust the motion of the Target Serv...

Страница 45: ...etting the mouse acceleration to none and the mouse speed to slow USTIP Mouse Pointer and the Target Server Mouse Pointer do not sync up in certain Windows NT Administration screens like the NT log on...

Страница 46: ...d with Video Settings on the USTIP toolbar Video auto sensing slows remote viewing of the reboot process and makes it difficult to send BIOS access keystrokes to the Target Server from a Remote PC bec...

Страница 47: ...dard blanking times Horizontal and vertical blanking times should closely approximate VESA standard values When viewing a Target Server remotely the video image is filled with moving block of incorrec...

Страница 48: ...e Below is a list of location codes the last four digits of an error code and their meanings ERROR CODE LAST 4 DIGITS MEANING RECOMMENDATION 0001 0003 Memory allocation error Reboot USTIP Make sure th...

Страница 49: ...Ethernet controller could not be found There is a problem with the USTIP hardware 0012 The modem could not be found Power off the system and make sure the frame grabber card is inserted firmly If the...

Страница 50: ...listen process failed Reboot USTIP Make sure the BIOS memory test recognizes at least 64MB of RAM If the problem persists restore the software and file system from the Recovery CD ROM 0023 SSL write f...

Страница 51: ...Make sure the BIOS memory test recognizes at least 64MB of RAM If the problem persists restore the software and file system from the Recovery CD ROM 0040 Resource allocation error Reboot USTIP Make s...

Страница 52: ...l 81 03 3523 5991 Fax 81 03 3523 5992 Email sales raritan co jp http www raritan co jp Raritan Computer Japan Osaka Office Honmachi Phoenix Bldg 8F 1 15 8 Nishihonmachi Nishi ku Osaka Japan 550 0005 T...

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