Raritan Dominion KSX DKSX440 Скачать руководство пользователя страница 91 | Manualshive

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ROUBLESHOOTING

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003A – 003F

Resource allocation error.

Reboot Dominion KSX. Make sure the BIOS memory test recognizes
at least 64MB of RAM. If the problem persists, restore the software
and file system from the Recovery CD-ROM.

0040

Resource allocation error.

Reboot Dominion KSX. Make sure the BIOS memory test recognizes
at least 64MB of RAM. If the problem persists, restore the software
and file system from the Recovery CD-ROM.

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Содержание Dominion KSX DKSX440

Страница 1: ...User Manual DKSX440 DKSX880...

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Страница 3: ...www raritan com Raritan Computer Japan Inc Kuga Building 7F 11 6 Kuramae 4 chome Taitoo ku Tokyo 111 0051 Japan Tel 81 3 5833 6360 Fax 81 3 5833 6336 sales japan raritan com http www raritan co jp Rar...

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Страница 5: ...his equipment in a residential environment may cause harmful interference Trademark Information Product names mentioned in this document are trademarks or registered trademarks of their respective com...

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Страница 7: ...RRC 16 Establish a Connection 17 CHAPTER 3 RARITAN REMOTE CLIENT 19 INVOKING RARITAN REMOTE CLIENT RRC VIA WEB BROWSER 19 Security Settings 19 Launching Raritan Remote Client 19 Removing RRC From Brow...

Страница 8: ...SX STATUS 58 RESTART OR SHUTDOWN THE DOMINION KSX 58 DIAGNOSTICS 58 APPENDIX A SPECIFICATIONS 59 REMOTE CONNECTION 59 RARITAN REMOTE CLIENT RRC SOFTWARE 59 KVM INPUT 59 APPENDIX B SERIAL PORT PIN OUT...

Страница 9: ...TABLE OF CONTENTS iii APPENDIX F TROUBLESHOOTING 73 PROBLEMS AND SUGGESTED SOLUTIONS 73 EVENT LOG FILE AND ON SCREEN ERROR CODES 77...

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Страница 11: ...and must be entered in the exact case combination in which they were created The default password raritan must be entered entirely in lowercase letters To ensure security change the default password...

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Страница 13: ...offering centralized integrated and secure control Network independent access via built in modem for emergency access even when the network is down BIOS level control of KVM equipment and console lev...

Страница 14: ...2 DOMINION KSX USER MANUAL Product Photos Dominion KSX Stacked View Dominion KSX Rear View...

Страница 15: ...exceptional performance over low bandwidth connections No impact on target server performance Automatic sensing of video resolution for optimum display High performance mouse tracking and synchroniza...

Страница 16: ...PC A networked Windows based computer used to access and control target devices connected to Dominion KSX Local Access Console An optional user console consisting of a PS 2 keyboard PS 2 mouse and mul...

Страница 17: ...t chassis along with the following contents 1 Dominion KSX unit 1 Dominion KSX Quick Installation and Setup Guide 1 Raritan User Manual CD ROM 1 Raritan Remote Client software CD ROM 1 Raritan Remote...

Страница 18: ...6 DOMINION KSX USER MANUAL...

Страница 19: ...olid plain light colored graphic The desktop background need not be completely solid but desktop backgrounds featuring photos or complex gradients should be avoided Windows XP Windows 2003 Settings On...

Страница 20: ...nux graphical environments the command Ctrl Alt Plus will change the video resolution scrolling through all available resolutions that remain enabled in the XF86Config file Sun Solaris Settings As men...

Страница 21: ...hat the serial terminal settings are set to a VT 100 emulation Dominion KSX supports only standard VT 100 emulation Either change the serial communication parameters to 9600 baud N 8 1 Dominion KSX de...

Страница 22: ...dard Cat5 Ethernet cable from the port labeled Power Control to the equivalently labeled port found on a Raritan Remote Power Control unit p n PCR8 PCS12 or PCS20 Note This port works only with Rarita...

Страница 23: ...al ports Then attach the Raritan nulling serial adapter directly to your device s serial console port RJ45 Serial Ports from Sun and Cisco Most Sun and Cisco RJ45 Serial Ports may be connected directl...

Страница 24: ...A video ports of the server to which you wish to provide remote network access KVM Output Local Access Console Ports optional on front of chassis For convenient access to Target KVM Servers while onsi...

Страница 25: ...uctions in the previous sections 1 Power ON Dominion KSX via the power switch on the back of the Dominion KSX unit 2 The Welcome to Dominion KSX Setup Wizard Screen will appear on the Local Admin Cons...

Страница 26: ...or Dominion KSX Each time Dominion KSX boots it will request an IP address from the local DHCP server Note that this setting can make remote access to Dominion KSX from outside the LAN difficult since...

Страница 27: ...KSX 10 Dominion KSX will restart and the Dominion KSX Initialization screen will appear upon boot up 11 Congratulations Dominion KSX is now ready for initial connection Proceed to the next section to...

Страница 28: ...tings allow the download and execution of ActiveX controls Note The Windows default security setting Medium will suffice 4 In the text field found on the Internet Explorer Address bar type in the IP a...

Страница 29: ...s Click on Synchronize Mouse to converge the mouse pointers displayed in KVM windows The RRC Toolbar provides easy access to RRC s most frequently utilized features If a Raritan Remote Power Control U...

Страница 30: ...18 DOMINION KSX USER MANUAL...

Страница 31: ...your Microsoft Internet Explorer documentation for details regarding these settings Note Microsoft Windows 2000 Microsoft Windows XP and Microsoft Windows 2003 restrict certain types of users from dow...

Страница 32: ...onsult your Microsoft Windows documentation for more information Removing RRC From Browser Cache If you ever wish to remove RRC from your browser cache whether to perform an upgrade to save disk space...

Страница 33: ...choose Auto Play 3 Follow the on screen instructions given by the InstallShield Wizard to complete TRC installation on your Remote PC Under Select Components you must select either the US version for...

Страница 34: ...C Navigator provides two icons to communicate network status and connection profile information Left Icon Connection Profile Profiled A network connection profile exists for this device Modem Profile...

Страница 35: ...t Profiled devices automatically found on the network or show only devices for which profiles exist This option can also be toggled by choosing View All Devices from the Menu Bar Note The Browse conne...

Страница 36: ...Note The factory default unit name for each Dominion KSX produced is Dominion KSX To change the default name on a Dominion KSX unit and institute a unique name see Chapter 4 DNS Name If you have confi...

Страница 37: ...in the exact case combination in which they were created The default password raritan must be entered entirely in lowercase letters To ensure security change the default username password as soon as p...

Страница 38: ...Video Settings Ctrl Alt A Forces refresh of video settings resolution refresh rate Enter On Screen Menu N A Not applicable for Dominion KSX Used by RRC with other Raritan products Exit On Screen Menu...

Страница 39: ...Authentication NO data encryption the Security Indicator is represented on the Status Bar as an open lock When SSL authentication data encryption or SSL authentication SSL encryption is selected the...

Страница 40: ...te KVM console connection simply double click on the KVM port that you would like to control Upon connection Dominion KSX displays the real time video output by the Target KVM Server that is connected...

Страница 41: ...R 3 RARITAN REMOTE CLIENT RRC 29 When your mouse pointer lies within the Remote Desktop area of RRC mouse movements and clicks are directly transmitted to the Target KVM server connected Remote Deskto...

Страница 42: ...on the Synchronize Mouse button on the RRC Toolbar or simultaneously press the keys Ctrl Alt S This will force a realignment of the two mouse pointers If you have carefully followed the Configuring T...

Страница 43: ...he server or KVM switch to which you are currently connected In contrast if you were to physically press the Ctrl Alt Delete keys while using RRC the command would first be intercepted by your own PC...

Страница 44: ...late key presses in the order by which they are to be pressed clicking on the Press Key button after each selection As each key is selected it will appear in the Keys to Release selection box in the m...

Страница 45: ...een designated during the macro creation Menu Bar Activation After a macro has been created it appears in the Keyboard menu on the RRC Menu Bar You can simply click on the entry to execute your new ke...

Страница 46: ...ount of network bandwidth While Dominion KSX normally detects available bandwidth automatically users can use the Connection Speed setting to manually inform Dominion KSX of a bandwidth constraint whe...

Страница 47: ...erties button in the RRC Toolbar Most of the settings in this dialog box can be refreshed by performing Color Calibration as described in the next section or by manually forcing Dominion KSX to auto d...

Страница 48: ...s all the gain slide adjusters move in unison when any one color s gain slide is moved and all the offset slide adjusters move in unison when any one color s offset slide is moved Sense video mode cha...

Страница 49: ...rresponding Navigator entry as displayed by RRC Remote Serial Ports are designated with the following icon A terminal window displaying the console output of the serial device connected to Dominion KS...

Страница 50: ...l Parameters in the menu Click on the OK button when finished Viewing Serial Console History The History feature allows you to view the recent history of your console sessions by displaying the consol...

Страница 51: ...ted or created a file Stop Logging 1 In the top menu bar of Raritan Remote Console click on Serial 2 Select Stop Logging from the drop down menu Cutting and Pasting Serial Data Use the Copy Paste and...

Страница 52: ...d the graphical power control interface described below only apply and operate with Raritan brand remote power control units Similar devices from third party vendors will not function as described bel...

Страница 53: ...efore the outlet number indicates the outlet is OFF and there is no power feeding to it Click on the red button icon it will change to GREEN indicating the outlet is now ON and there is power feeding...

Страница 54: ...is reached an audible alarm is activated to users located next to the power control unit 3 Assign outlets specific Outlet Names For easier identification and control give each outlet a name Click on t...

Страница 55: ...distribution file RFP format which can be found on the Raritan web site www raritan com when available Be sure to read all instructions included in firmware distributions before performing an upgrade...

Страница 56: ...44 DOMINION KSX USER MANUAL...

Страница 57: ...e Power ON the Dominion KSX unit via the power switch on the back of the unit The Administrative functions and menus will be displayed on the VGA monitor connected to your Local Admin Console ports if...

Страница 58: ...te administration privileges see Allow Remote Administration on the Security Configuration screen Note Only users with administrator privileges can access the Remote Admin feature To access the Admini...

Страница 59: ...Note that this setting can make remote access to Dominion KSX from outside the LAN difficult since the dynamically assigned IP address must be known in order to initiate a connection NO default Assign...

Страница 60: ...video data transfer is encrypted SSL authentication NO data encryption This mode secures user names and passwords but not KVM data 128 bit Secure Socket Layer SSL protocol provides a private communica...

Страница 61: ...strator at a time Control is based on first active keyboard mouse input so multiple remote users attempting keyboard input or mouse movement at exactly the same moment may experience uneven control PC...

Страница 62: ...tantly updating the screen even if the remote user is Idle sending no active input to Dominion KSX After 5 15 30 60 or 120 minutes Video data flow to the Remote PC will pause after the selected time p...

Страница 63: ...ogged in or out to the RADIUS accounting server Please be sure to carefully review Appendix C RADIUS Server Settings to understand the details regarding Dominion KSX s RADIUS implementation Enable RAD...

Страница 64: ...screen also enables it None must use RADIUS attributes No assumed initial permissions exist All RADIUS authenticated users will be denied access to Dominion KSX unless they are given specific permissi...

Страница 65: ...on and port 1646 for Accounting These ports are most often used by older RADIUS systems Custom UDP Ports Enables the administrator to enter specific port numbers for the RADIUS server Authentication P...

Страница 66: ...er IP Address IP address of first SNTP server to attempt time synchronization Secondary Server IP Address IP address of second SNTP server to query if primary server is unavailable User standard UDP p...

Страница 67: ...dd a new user profile Note Dominion KSX will limit the number of total users not including ADMIN that can be added to the database depending on the number of user licenses purchased Be sure to enter y...

Страница 68: ...ment may experience uneven control If Keyboard and Mouse Control NO Sharing is in Public View mode concurrent access by more than one user but each user with NO Keyboard and Mouse Control can only vie...

Страница 69: ...ill ask you if you are sure that you want to delete this user Y Yes The selected user will be deleted and Dominion KSX will return you to the Add Change or Delete User Accounts screen showing all user...

Страница 70: ...ccurs it is recorded and Dominion KSX automatically reboots If a non fatal error occurs it is recorded and Dominion KSX waits until all users are logged off the system and then it reboots to make sure...

Страница 71: ...ction Network 10BASE T 100BASE TX Ethernet Modem 56K modem included Protocols TCP IP UDP SNMP HTTP HTTPS RADIUS Raritan Remote Client RRC Software Operating System Requirements Windows XP NT ME 2000 2...

Страница 72: ...60 DOMINION KSX USER MANUAL...

Страница 73: ...ted industry standard exists for sending serial data over RJ45 connections For your reference the serial pin out employed by Dominion KSX is provided below Dominion KSX RJ45 Serial Pin Out RJ45 FEMALE...

Страница 74: ...SX USER MANUAL SCSDB9F Nulling Serial Adapter Pin Out RJ45 FEMALE DB9 FEMALE 1 8 2 1 6 3 2 4 SHELL 5 5 6 3 7 4 8 7 SCSDB9M Nulling Serial Adapter Pin Out RJ45 FEMALE DB9 MALE 1 8 2 1 6 3 2 4 SHELL 5 5...

Страница 75: ...J45 pin out diagram above along with the serial RJ45 pin out diagram of your device CRLVR 15 Custom Rollover Cable for Most Sun Cisco RJ45 Serial Ports For your convenience Raritan also provides P N C...

Страница 76: ...64 DOMINION KSX USER MANUAL...

Страница 77: ...MPT User Name Password Entry IP ReachDatabase Username Password Profiles Entered on IP Reach by System Administrator Match Found Login Entry User Name Password exactly matches a user profile in the IP...

Страница 78: ...act network access using Raritan Remote Client software permissions V Add KVM video access permissions v Subtract KVM video access permissions S Add serial console access permissions s Subtract serial...

Страница 79: ...Either START 1 for log in or STOP 2 for log out SESSION ID A string containing a unique session name The name is in the format of NAS IDENIFIER user IP address number where NAS IDENTIFER is the strin...

Страница 80: ...QUEST packet the RADIUS server can return an ACCESS CHALLENGE packet The ACCESS CHALLENGE packet will contain one or more reply messages for the user Dominion KSX will display the reply messages and a...

Страница 81: ...d network management systems such as HP OpenView or IBM Tivoli software solutions Dominion KSX features an SNMP agent with standard MIB2 support Dominion KSX responds to SNMP GET requests with standar...

Страница 82: ...70 DOMINION KSX USER MANUAL...

Страница 83: ...es The same remote interface is used for both the Dominion KSX and IP Reach Is Dominion KSX easy to install Yes Dominion KSX is very easy to install It is a true plug and play appliance that does not...

Страница 84: ...UDP are used by Dominion KSX However TCP is essential whereas UDP is optional UDP is used only for one Dominion KSX feature automatic detection of Dominion KSX units in a subnet see Chapter 3 Raritan...

Страница 85: ...er your Network Administrator s instructions Ensure that your user profile has network access enabled and that Dominion KSX is configured to enable a network interface Ensure that the communication po...

Страница 86: ...ion KSX will draw power from the KVM switches and fail to reset I am accessing Dominion KSX via the Web Browser and the keyboard does not function I type but nothing happens Click the window title bar...

Страница 87: ...R PROBLEMS SOLUTION When I reboot a Target KVM Server through Dominion KSX from a Remote PC I cannot access the Target Server s BIOS It seems Dominion KSX is not accepting the BIOS entry command keyst...

Страница 88: ...of https If you are using Windows NT and higher and this is the first time you are accessing Dominion KSX via web browser on that computer ensure that you are not logged in as a restricted user Ensure...

Страница 89: ...0007 0008 Memory allocation error Reboot Dominion KSX Make sure the BIOS memory test recognizes at least 64MB of RAM If the problem persists restore the software and file system from the Recovery CD...

Страница 90: ...sure the BIOS memory test recognizes at least 64MB of RAM If the problem persists restore the software and file system from the Recovery CD ROM 0021 TCP listen process failed Reboot Dominion KSX Make...

Страница 91: ...re the BIOS memory test recognizes at least 64MB of RAM If the problem persists restore the software and file system from the Recovery CD ROM 0040 Resource allocation error Reboot Dominion KSX Make su...

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