Reference Manual
Page 1
DPi Series
R&H Products
Service Information Form
Owner's Name:
Shipping address:
Street:
City:
Zip Code:
Country:
Phone Number:
Fax Number:
Email:
MODEL:
SERIAL:
NUMBER:
Place of Purchase:
Name of Dealer:
Full Address:
DATE OF PURCHASE:
Nature of the problem
(Be sure to describe the conditions that existed when the problem occurred and what
attempts were made to correct it.)
Other equipment in your system
If warranty has expired, payment method: Cash Check Visa Master
card number:
Signature:
Enclose this form with the defective unit. Do not mail separately.
LIMITED WARRANTY
THE WARRANTY
For a period of one (1) year from the date of delivery to the original purchaser (as shown on the original
invoice or sales receipt), R&H warrants to the ORIGINAL OWNER of each new product (provided it was
purchased at an Authorized R&H Dealer) that it is free of defects in materials and workmanship and that each
product will meet or exceed all factory published specifications for each respective model. R&H agrees to
repair or replace (at its discretion) all defective parts at no charge for labor or materials; subject to following
provisions:
WARRANTY VIOLATIONS
R&H shall take no responsibility for repair or replacement as specified under this warranty, if the damaged
product has been subject to misuse, accident, neglect or failure to comply with normal maintenance
procedures; or if the serial number has been defaced, altered or removed. Nor will R&H accept
responsibility for, or resulting from, improper alterations or unauthorized parts or repairs. This warranty does
not cover any damage to speakers or any other consequential damage resulting from breach of any written
or implied warranty.
R&H WARRANTY PROVISIONS
R&H will remedy any defect, regardless of the reason for failure (except as excluded ) by repair, or
replacement. R&H will remedy the defect and ship the product within a reasonable time after receipt of the
defective product at an R&H Authorized Service Center.
TO OBTAIN WARRANTY SERVICE
In the event that an R&H product requires service, the Owner must contact R&H or an Authorized R&H
Service Center to receive an R.A.N. ( Return Authorization Number) and instructions on how to return the
product to the R&H Authorized Service Center, or to the factory. R&H (or its Authorized Service Center) will
initiate corrective repairs upon receipt of the returned product. Please save original carton and all the
packing materials in case shipping is required. All products being returned to the factory or service center for
repairs must be shipped pre-paid.
If the repairs made by R&H or the R&H Authorized Service Center are not satisfactory, Owner is instructed to
give written notice to R&H. If the defect or malfunction remains after a reasonable amount of attempts by
R&H to remedy the defect or malfunction, the Owner shall then have the option to elect either a refund or
replacement of said R&H product free of charge. The refund shall be an amount equal to but not greater than
the actual purchase price, not including any taxes, interest, insurance, closing costs and other finance
charges (minus reasonable depreciation on the product). If a refund is necessary, the Owner must make the
defective or malfunctioning product available to R&H free and clear of all liens or other restrictions.
MODIFICATIONS OF EQUIPMENTMA
R&H reserves the right to modify or change equipment (in whole or part) at any time prior to delivery thereof,
in order to include therein electrical or mechanical improvements deemed appropriate by R&H; but without
incurring any liability to modify or change any equipment previously delivered, or to supply new equipment in
accordance with any earlier specifications.
DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL DAMAGES
YOU, THE OWNER, ARE NOT ENTITLED TO RECOVER FROM R&H ANY INCIDENTAL DAMAGES
RESULTING FROM ANY DEFECT IN THE R&H PRODUCT. THIS INCLUDES ANY DAMAGE TO
ANOTHER PRODUCT OR PRODUCTS RESULTING FROM SUCH A DEFECT.
WARRANTY ALTERATIONS
No person has the authority to enlarge, amend, or modify this Warranty. This Warranty is not extended by the
length of time which the Owner is deprived of the use of product. Repairs and replacement parts provided
pursuant to the Warranty shall carry only the non-expired portion of the Warranty.
THIS STATEMENT OF WARRANTY SUPERSEDES ALL OTHERS CONTAINED IN THIS MANUAL
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