3. General information
All of our fireplace inserts and stoves are tested and comply with the latest
European norms and safety regulations. Because safety regulations for installation and
operation of fireplaces vary from one country to another, the owner/operator of this product is
responsible for compliance with the standards in your region and correct installation. The
installation and operating instructions must be adhered to. RAIS/Attika cannot be held liable
for incorrect installation or irresponsible operation.
Please observe all regional and local regulations regarding e.g.:
• Fire protection
• Safety distances
• Insulating materials
• Construction law
• Size of spark protection plates / floor plates
• Flue-pipe and chimney connections
• etc.
If you have any questions please contact your chimney sweep or the
relevant government authorities.
Connection to the chimney
We recommend loose fitting of the elements without use of adhesive, so that you can adjust
the height of the product before connection to the chimney. Use a spirit level to ensure that
the elements are mounted horizontally.
The insert will expand when heated. Do not allow the elements to rest on the insert.
Always allow a space of at least 5 mm above the fireplace insert installation frame. No space
is required on the side, but the distance between the bottom edge of the frame and the
element must be minimum 2 mm.
Floor plates / front plates
A fireproof floor plate must be laid in front of and to the side of VISIO 2 Elements if the floor
consists of combustible material. Please adhere to national, regional and local regulations.
Acrylic adhesive
The acrylic adhesive supplied is used to glue the elements together, and for gluing
the
elements
to the wall and grouting. Make sure the adhesive surfaces and the surface are free
of dust.
After assembling the elements, use the rest of the acrylic adhesive to fill the joints, or for
grouting. Filling of the joints or grouting is an important part of the installation, and
significantly contributes to the stability of the stove system.
Hairline cracks
Small cracks can appear between the elements and the point where the house wall meets
the insert. This is perfectly normal and does not give cause for concern. Small cracks can be
removed by grouting with
acrylic adhesive
. Scrape out grouting with a grouting scraper and
use a vacuum cleaner to remove debris. Inject
acrylic adhesive
and spread using a soapy
fingertip. The grout can be painted over after 24 hours.
Minor damage
Can be repaired with the
acrylic adhesive
supplied. In the event of more extensive damage,
we recommend filling twice to avoid large settling cracks. Small, fine cracks and other
unevenness should be filled using a small trowel or paint brush. Smooth the surface with a
damp sponge or sandpaper.
