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Troubleshooting
Troubleshooting
Technical Service: 1.888.723.4800
or
email: [email protected]
or
or
Problem
Possible Reason(s)
Possible Solution(s)
Cannot turn on
after charging
battery.
Defective battery.
Microprocessor hang-
up.
Charge or replace
battery. Disconnect then
reconnect battery to reset
computer. Otherwise,
install alkaline battery
pack. If that still does not
work, then call Service.
“Incorrect Year
- Check Clock!”
error message.
Battery has died and
there is a mismatch
between the date code
on the sensors and its
internal clock.
Press [Y/+] and reset
clock.
Cannot turn off.
Corrupted
characters.
Microprocessor hang-
up.
Disconnect and reconnect
battery to reset computer.
Reload firmware.
No LED or LCD
backlight.
Defective LED or LCD
backlight.
Check if backlight is in
manual mode. Otherwise,
call service center.
Lost password.
Forgot.
Use ProRAE Suite to
reset password.
Buzzer
inoperative.
Bad buzzer.
Setting could be in
special run silent mode.
Call authorized service
center.
Calibration error
message.
No calibration gas
input. Low sensitivity to
calibration gas.
Check standard gas flow
path or cylinder pressure.
Change calibration gas or
sensor.
“Voltage too
high” error
message, while
charging.
Battery fuse blown.
Wrong AC adapter. AC
adapter not fully plugged
in.
Check battery and
adapter.
“Bat” error
message.
Battery low.
Recharge battery.
Y/+
Содержание MultiRAE Plus PGM-50/4
Страница 50: ...42 Service and Repair Record Service and Repair Record Date Service Repair Type...
Страница 51: ...Notes...