Cleaning
Attention! Regular and careful cleaning helps your heater operate for longer years and more
efficiently.
1-
Unplug your power cable for your safety before cleaning your appliance.
2-
Take out the front grid wire through the inlets on the frame using a slotted screwdriver.
3-
Make sure that the power is off for your safety. Power cable plug must be unplugged.
4-
The reflector and filament must be cleaned with a soft cloth. The cloth may be damp but never
too wet and the cleaner should not include any chemical.
5-
Refrain from using cleaning material likely to damage the reflector (cleanser etc.).
6-
Insert the wire grid using a slotted screwdriver.
Limited Warranty
RADtec provides a 30-Day Return Window (see refund and return policy page) and the following limited warranty. This limited warranty
extends only to the original purchaser.
Please note that any warranty services or questions must be accompanied by order number from the transaction through which the warranted
product was purchased and the ID number located on the unit. The order number and ID# serve as your warranty numbers and must be
retained. RADtec will offer no warranty service without these numbers. RADtec warrants this product and its parts against defects in materials
or workmanship for (2) years' parts and labor (residential use) and (1) year parts and labor (commercial use) from the original ship date.
During this period, RADtec will repair or replace defective parts with new or reconditioned parts at RADtec's option, without charge to you.
Shipping fees incurred from returns for under-warranty service in the first 30-days will be paid by RADtec. All shipping fees both to and
from RADtec following this 30-day period must be paid by the customer. All returns, both during and following the 30-day period, must be
affected via the Procedures for Obtaining Warranty Service described below. All original parts (parts installed by RADtec at the original
build) replaced by RADtec or its authorized service center, become the property of RADtec. Any after-market additions or modifications
will not be warranted. The heater owner is responsible for the payment, at current rates, for any service or repair outside the scope of this
limited warranty.
RADtec makes no other warranty, either express of implied, including but not limited to implied warranties or merchantability, fitness for a particular purpose,
or conformity to any representation or description, with respect to this heater other than as set forth below. RADtec makes no warranty or representation, either
express or implied, with respect to any other manufacturer’s product or documentation, its quality, performance, merchantability, fitness for a particular purpose, or
conformity to any representation or description.
Except as provided below, RADtec is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the heater. Under
no circumstances shall RADtec be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the heater.