19
TROUBLESHOOTING
We do not expect you to have any problems with your TAD-799, but if you do, the
following suggestions might help.
Problem
Suggestion
The incoming message is
incomplete.
Be sure the TAD’s memory is not full.
The message was longer than 60 seconds.
The caller was silent for more than 8 seconds.
Lo
flashes on the message
counter.
The backup battery is weak. Replace the battery
(see “Installing a Backup Battery” on Page 6).
TAD does not answer calls.
Make sure the TAD is set to answer calls.
Check all phone line connections.
Make sure the AC adapter is properly connected.
TAD does not record callers’
messages.
Memory may be full (
FL
appears). Delete some of
your messages.
No messages appear on the
message counter.
This could be caused by a power failure. Reset the
TAD by removing the AC adapter and the battery
from the TAD, then reconnect the adapter and
reinstall the battery.
The TAD does not respond
to the remote operation
security code.
Make sure the phone you used to dial the TAD is a
touch-tone phone. (If it is not, you can use a
pocket tone dialer to enter the code and com-
mands.)
Make sure the remote operation security code you
entered is correct. Try entering the default code of
799. The TAD may have reset to the default code
because of a power failure.
Re-enter your security code, pressing each button
for 2 seconds.
43-799.fm Page 19 Monday, August 16, 1999 9:43 AM
