If you have any questions, please call us at 1-888-905-6900.
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We suggest that you review the location of all
Roadside Companion
unit features shown in the diagram
(left). The following instructions will guide you through
the setup and test call with your
Roadside Companion
unit.
This will take approximately 10 minutes.
Roadside Companion
Setup and Initial Test Call
TEST
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Antenna
Test light
Test button
Speaker
phone
Call button
In-use light
If you have any questions, please call us at 1-888-905-6900.
Note: Remove caution label before use.
When you need help, simply press the big red button and hold
until the button until it beeps.
Listen for a
Roadside Companion
professional who will greet you by name.
If your current location is required during the call, your
Roadside Companion
professional will
activate your unit for a location update. While activating the unit, you will lose voice contact
with the
Roadside Companion
professional for 5-7 seconds. Your
Roadside Companion
professional
will quickly access your current location.
In the event of an emergency, your
Roadside Companion
professional will contact the local
emergency service provider that is best equipped to meet your needs, and stay on the line with you
and the service provider until you are satisfied that your needs are met.
Once your call is completed, your
Roadside Companion
professional will end the call for you.
Here’s How It Works!
Your
Roadside Companion
gives you quick and easy access to help in these and other emergency situations:
• Medical Emergencies
• Fire Emergencies
• Police Emergencies
• Roadside Assistance
P
lace the unit on the dash under the front windshield. When you plug in your
Roadside Companion,
you will hear a short beep and the “IN USE” led will flash once every four seconds indicating that
the GPS unit is active. The
Roadside Companion
unit will silently calculate and store your current location.
This may take up to a few minutes.
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The red "IN USE" light will flash on and off once every second
indicating that the
Roadside Companion
unit is searching for a signal.
When the "IN USE" light turns solid red and the unit chirps, this
indicates that the call is going through. You will hear a brief intro-
duction confirming contact with your
Roadside Companion
monitoring
center that says: “Welcome to Roadside Companion Services.
Please stand by for your Roadside Companion Professional.”
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Occasionally, the communication signal can be dropped. Unlike other devices, which require you to redial the number
by yourself, the Roadside Companion will automatically redial the monitoring center if the signal is dropped.
Please be assured that if this happens the Roadside Companion will make several attempts to re-dial until you are connected
How To Begin
Plug your Roadside Companion unit into the cigarette lighter
of your car. As long as
power is going into the unit, you can begin tracking with RadioShack or make an emergency call
if needed.
If your unit was a gift, please call toll-free 1-888-905-6900 and a Roadside Companion representative
will assist you in activating your device.
