11
Troubleshooting
Troubleshooting
We do not expect you have any problems
with your Two Line Phone, but if you do,
these suggestions might help.
If you still have problems, disconnect the
phone. If other phones on the same line work
properly, the fault is in this phone or its instal-
lation. If you cannot find the problem, take
the phone to your local RadioShack store for
assistance.
CARE
Keep the phone dry; if it gets wet, wipe it dry
immediately. Use and store the phone only in
normal temperature environments. Handle
the phone carefully; do not drop it. Keep the
phone away from dust and dirt, and wipe it
with a damp cloth occasionally to keep it
looking new.
Modifying or tampering with the phone’s in-
ternal components can cause a malfunction
and might invalidate its warranty and void
your FCC authorization to operate it. If your
phone is not performing as it should, take it
to your local RadioShack store for assis-
tance. If the trouble is affecting the telephone
lines, the phone company can ask you to dis-
connect your phone until you have resolved
the problem.
Lightning
Your telephone has built-in protection circuits
to reduce the risk of damage from surges in
telephone line current. These protection cir-
cuits meet or exceed the FCC requirements.
However, lightning striking the telephone
lines can damage your telephone.
Lightning damage is not common. Neverthe-
less, if you live in an area that has severe
electrical storms, we suggest that you unplug
your telephone during storms to reduce the
possibility of damage.
Problem
Suggestions
No dial tone
Be sure you pressed the
correct LINE button.
Check that the phone line
and handset cords are
securely connected.
Line 1 works, but
Line 2 does not
Be sure you pressed the
correct LINE button.
Check that the line cord is
correctly connected to an
RJ14C jack. (RJ14C
jacks normally have four
visible wire contacts.)
Low volume or
unusual sounds
Someone has picked up
another phone on the
same line. Hang up the
other phone.
The LINE 2 indica-
tor stays on even
when the line is not
in use
Press LINE 1 or SPK-
PHONE/HEADSET to
pick up the line
Press LOWER, then
LINE 2 to turn off the
LINE 2 indicator
The power goes out
and the speaker-
phone stops work-
ing.
Reset the phone by
unplugging the AC jack
and then plugging it back
in.
