8
Troubleshooting
Emergency Eject
If the CD tray does not eject automatically af-
ter you press
OPEN/CLOSE
, follow these
steps to manually pull out the tray.
1. Turn off the CD rewriter.
2. Insert an object such as a straightened
paper clip into the emergency eject hole.
The CD tray ejects partially.
3. Gently pull out the CD tray.
ˆ
Troubleshooting
If your CD rewriter is not working as it
should, these suggestions might help you
eliminate the problem. If the CD rewriter still
does not operate properly, take it to your lo-
cal RadioShack store for assistance.
The CD rewriter’s icon does not appear in
My Computer or Windows Explorer.
• If you cannot find the CD rewriter’s icon
in Windows Explorer, restart your com-
puter, or shut it down and then turn it on
again.
• Make sure each connected device in
your computer has power. To check if
the CD rewriter is receiving power, press
OPEN/CLOSE
and make sure the CD
tray opens and closes.
I can’t tell which icon is the CD rewriter’s
icon.
Double-click My Computer, right-click the
icon you want to check, then select Eject.
The selected drive’s tray opens.
The CD rewriter cannot read an installed
CD, or an error message appears when I
double-click the CD rewriter’s icon.
• The CD might be loaded upside down or
off-center. Reload the CD with its label
side up and make sure it is loaded in the
center of the tray.
• When you load a CD, DISC IN flashes
as the CD rewriter reads the information
on the CD. When it finishes reading the
information, DISC IN stops flashing and
turns green.
• If the disk you loaded is blank, copy
information to it then try again.
An error message containing the words
“buffer under-run” appears.
Buffer under-run is caused by interruption of
the data flow between the CD rewriter and
your computer. Follow these steps to help
prevent buffer under-run:
• Your hard disk might be too fragmented.
Run your computer’s disk defragmenter.
• There might not be enough space in a
temporary directory. Delete unneeded
files from your hard disk.
• Your hard disk might be too slow. Try a
faster hard disk.
• Your hard disk might be compressed.
We do not recommend using the CD
rewriter with a compressed hard disk or
disk partition.
• Some types of older hard disks might
have “dumb” thermal calibration. The
CD rewriter does not work with dumb
thermal calibration.