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TROUBLE SHOOTING
Problem
Cause
Solution
Unit will not power on.
No power to BATTERY wire or ACC wire,
blown 10A main fuse.
Check for both ACC & BATTERY voltage
with Multi-meter, check all fuses.
Cannot tune radio stations.
The antenna cable is not connected. The
signal is too weak. The radio is in the
wrong frequency AREA.
Connect the antenna cable. Check that the
RADIO AREA is set to the correct location.
USB media not playing, or says Invalid File
Type.
Media is the wrong file type.
Convert files to a usable format, see file
requirements section of the manual.
Cannot stream Bluetooth® audio.
Bluetooth® device was not successfully
paired. Verify RED Bluetooth® connected
icon.
Pair the Bluetooth® device following the
steps in the manual and retry.
Audio is distorted or low.
Source audio level is too weak or
overdriven. Bitrate of audio file is too large.
Adjust the volume level of the auxiliary
source. Check the VOLUME BALANCE
section of SETUP. Change the sample
frequency or Bitrate of the file.
iPod
® playback not functional on USB
operation
iPod® playback is not support by device
Connect iPod® using the Auxiliary inputs or
using Bluetooth.wireless connection
Disc’s will not play or display loading for
an extended period.
DVD-R and DVD-RW will not play unless
the disc is finalized after authorizing in
software.
Finalize the media before playing in the unit.
Verify that the files meet the requirements of
the Radio.
Rear view Camera is not displayed
Camera not working or trigger is not
connected properly.
Verify camera has power and that the trigger
is connected properly.
Touch screen operation is not functioning
correctly
Front display is dirty front or requires
calibration.
Gently wipe the front display. Enter the
SETUP menu and calibrate the screen.
Microphone operation is only functional on
the front Audio channels
Microphone operation is designed for use
on the rear channels of audio to avoid
microphone “feedback”
Change the front output to a set of speakers
in the drivers section and put the passenger
audio on the rear audio output.
RADIO DIMENSIONS