How to Replace the Fragrance Filter
To open the Fragrance Filter case, grip the lid and pull
firmly. You may need to inset a thin object between the
base and lid to release the inner hooks. Please take
care if using a knife. Replace fragrance pouch, click lid
and base back together and simply place on top of
Hextio body.
Caution:
•
The Fragrance Filter is designed for use
with dried natural flowers, herbs and
spices. These should always be contained
within a pouch or bag, such as the one
provided.
•
Do not use oils or other liquids in the
Fragrance Filter. They may drip down into
the unit and damage it.
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Troubleshooting
Before you call for service, review this list. It may save
you time and expense. This list includes common
occurrences that are not the result of defect in
workmanship or materials.
Problem –
Product will not turn on.
Possible Cause
Is power cord correctly connected to outlet?
Solution
Ensure power cord is properly inserted into Hextio and
socket.
Possible Cause
Check remote controller?
Solution
Change / reinstall batteries correctly according to the
polarity.
Possible Cause
Check if the voltage of DC adaptor is too low?
Solution
This product should be used with a DC 12V 1.5A
adaptor.
Problem –
Weak wind volume or noise from the
product.
Possible Cause
Check if dust has accumulated in the filter?
Solution
Filter should be replaced at the appropriate time,
(approximately every 6 months) and cleaned regularly.
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