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Limited Warranty
Rabbit Air
Five (5) Year Limited Warranty
(For Rabbit Air Branded Products Only)
IMPORTANT: BY USING the BioGS 2.0 OR MinusA2 air purifiers (each, a “Rabbit Air Product”) YOU
ARE AGREEING TO BE BOUND BY THE TERMS OF THE RABBIT AIR FIVE (5) YEAR LIMITED
WARRANTY (“WARRANTY”) AS SET OUT BELOW. AS NOTED IN THE “YOUR RESPONSIBILITIES”
SECTION BELOW, RABBIT AIR RESERVES THE RIGHT NOT TO HONOR THIS WARRANTY IF IT HAS
NOT BEEN REGISTERED WITHIN NINETY (90) DAYS OF YOUR PURCHASE OF THE RABBIT AIR
PRODUCT. THIS WARRANTY APPLIES REGARDLESS OF WHETHER YOU PURCHASE A RABBIT AIR
PRODUCT FROM A RABBIT AIR AUTHORIZED RESELLER OR DIRECTLY FROM RABBIT AIR.
DO NOT USE YOUR RABBIT AIR PRODUCT UNTIL YOU HAVE READ THE TERMS OF THE WARRAN-
TY. IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY, DO NOT USE THE RABBIT AIR
PRODUCT AND RETURN IT WITHIN THE RETURN PERIOD STATED IN RABBIT AIR’S RETURN
POLICY (FOUND AT https://www.rabbitair.com/pages/why-rabbit-air#money-back) TO RABBIT
AIR OR TO THE AUTHORIZED RESELLER WHERE YOU PURCHASED IT FOR A REFUND. This limited
warranty does not cover replacement filters, FILTER FRAMES, FILTER CASES, OR WALL MOUNT
BRACKETS.
HOW CONSUMER LAW RELATES TO THIS WARRANTY
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT
VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY
LAW, RABBIT AIR DOES NOT EXCLUDE, LIMIT, OR SUSPEND OTHER RIGHTS YOU MAY HAVE,
INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR
A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR
COUNTRY, PROVINCE, OR STATE.
WARRANTY LIMITATIONS SUBJECT TO CONSUMER LAW
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER
ORAL, WRITTEN, STATUTORY, EXPRESS, OR IMPLIED. LIKEWISE, TO THE EXTENT PERMITTED BY
LAW, RABBIT AIR DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. INSOFAR AS SUCH WARRANTIES
CANNOT BE DISCLAIMED, RABBIT AIR LIMITS THE DURATION AND REMEDIES OF SUCH
WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT RABBIT AIR’S OPTION,
THE REPAIR OR REPLACEMENT SERVICES DESCRIBED BELOW. SOME STATES (OR COUNTRIES
AND PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR
CONDITION) MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
WHAT IS COVERED BY THIS WARRANTY?
Kinetic Solutions, Inc., d/b/a “Rabbit Air”, located at 125 N Raymond Ave, Suite 308, Pasadena, CA
91103 (“Rabbit Air”), warrants Rabbit Air Products contained in the original packaging against
defects in materials and workmanship when used normally in accordance with Rabbit Air’s
published guidelines for a period of FIVE (5) YEARS from the date of original retail purchase by
the end-user purchaser (“Warranty Period”). Rabbit Air’s published guidelines include, but are
not limited to, information contained in technical specifications, user manuals, and service
communications.
WHAT IS NOT COVERED BY THIS WARRANTY?
This Warranty does not apply to any non-Rabbit Air branded hardware products, even if
packaged or sold with Rabbit Air hardware. Manufacturers, suppliers, or publishers, other than
Rabbit Air, may provide their own warranties to you. Please contact them for further informa-
tion. Rabbit Air does not warrant that the operation of the Rabbit Air Product will be uninter-
rupted or error-free. Rabbit Air is not responsible for damage arising from failure to follow
instructions relating to the Rabbit Air Product’s use.
Additionally, this Warranty does not apply: (a) to replacement filters, filter frames, filter cases,
or wall mount brackets; (b) to consumable parts, such as batteries or protective coatings, that
are designed to diminish over time, unless failure has occurred due to a defect in materials or
workmanship; (c) to cosmetic damage, including, but not limited to, scratches, dents, and
broken plastic, unless such damage has occurred due to a defect in materials or workmanship;
(d) to damage caused by use with a third party component or product, including without
limitation any replacement air filters not manufactured by Rabbit Air; (e) to damage caused by
breakdowns, fluctuations, or interruptions in electric power or by connection to improper
power supply; (f) to damage caused by accident, abuse, misuse, fire, liquid contact,
earthquake, or other external force; (g) to damage caused by operating the Rabbit Air Product
outside Rabbit Air’s published guidelines; (h) to damage caused by service performed by
anyone who is not a representative of Rabbit Air; (i) to a Rabbit Air Product that has been
modified to alter functionality or capability without the written permission of Rabbit Air; (j) to
defects caused by normal wear and tear or otherwise due to the normal aging of the Rabbit
Air Product; (k) to Rabbit Air Products marked as “sample” or sold “as is”; (l) if any serial
number has been removed or defaced from the Rabbit Air Product; or (m) if Rabbit Air receives
information from relevant public authorities that a Rabbit Air Product has been stolen.
YOUR RESPONSIBILITIES
Rabbit Air tries to honor this warranty in all cases where it has information regarding your
purchase; however, Rabbit Air reserves the right not to honor this warranty if it has not been
registered within ninety (90) days of your purchase of the Rabbit Air Product. Accordingly, we
encourage you to complete the warranty registration form online at www.rabbitair.com/war-
ranty. This warranty extends only to the original purchasers who acquire new products from
Rabbit Air or its authorized resellers, or to anyone who receives a Rabbit Air Product as a gift,
provided we are able to verify who made the purchase. Before receiving warranty service,
Rabbit Air or its agents may require that you furnish proof of purchase details, respond to
questions designed to assist with diagnosing potential issues, and follow Rabbit Air’s
procedures for obtaining warranty service.
WARRANTY SERVICE DURING THE FIRST 90 DAYS
To submit a claim under this warranty, please contact Rabbit Air at 1-888-866-8862 or by e-mail
at [email protected]. When contacting Rabbit Air via telephone, other charges
may apply depending on your location.
If you submit a valid claim to Rabbit Air in accordance with this warranty within ninety (90)
days of your purchase of a Rabbit Air Product, Rabbit Air will replace the Rabbit Air Product
with the same model (or with your consent a Rabbit Air Product that has similar functionality).
For warranty claims within the first ninety (90) days, Rabbit Air offers free shipping both ways
within the forty-eight (48) contiguous United States, and free shipping one way to Canada,
Hawaii, Alaska, Puerto Rico, Guam, the Virgin Islands, and APO, FPO or DPO addresses (you pay
for shipping to Rabbit Air, and we pay for shipping the replacement back to you).
