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APEX 1900-24 USER MANUAL V1.0.00                                  Tech Support: 1-888-317-8766 

39

Return Material Authorization(RMA) Procedure 

 

The return and exchange of products are not allowed without prior approval from R-tron America, Inc. 
Please follow the exchange procedure below.

 

 

1. Call Tech Support for troubleshooting. 
2. If the device has a hardware problem, R-tron will replace it if it is within warranty. 

A RMA number will be issued for the return. 

3. R-tron will ship the replacement unit with a return shipping label. 
4. The customer must return the product using the original packaging, including all accessories 

and/or parts. 

 

 

Содержание APEX 1900-24

Страница 1: ...APEX 1924 User s Manual Please read this manual before operating this product After you finish reading this manual store it in a safe place for future reference...

Страница 2: ...es the specifications installation and operation of the APEX 1900 24 repeater Hardware and software mentioned in this document are subject to continuous development and improvement Consequently there...

Страница 3: ...nas in very close proximity facing each other can lead to severe damage to the repeater RF EXPOSURE INFORMATION A minimum separation distance of 7 9 inches 20cm must be maintained between the user and...

Страница 4: ...History List Revision History Approval Ver Issue Ver Date Item Description Reason Firmware Version History List Revision History Approval Ver Issue Ver Date Item Description Reason WEB GUI Version His...

Страница 5: ...rdware Installation 8 3 1 Check List of Items 9 3 2 Mounting 9 3 3 Grounding 12 3 4 Cable Connection 12 3 5 Power On 13 4 Operation 14 4 1 System Requirements 14 4 2 Network Setup 14 4 2 1 Windows XP...

Страница 6: ...signal levels ASD Automatic Shutdown ASD does not 1 prevent oscillation 2 protect from excessive input ASD helps protect the amplifier from over load ASD helps protect the network by preventing excess...

Страница 7: ...he Digital Filter Using the Digital Filter High quality out of band rejection high performance User friendly design Local monitoring and control through the Web GUI interface Remote monitoring and con...

Страница 8: ...APEX 1900 24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 6 2 2 Internal Configuration...

Страница 9: ...APEX 1900 24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 7 2 2 1 RFU RF Unit The RFU RF Unit is a bi directional amplifier that sharply filters out unwanted noise...

Страница 10: ...al in wall AC outlets Specification Item Specification Operating Temp 10 C 50 C 14 F 122 F Humidity 20 90 RH Environmental Cooling method Convection Voltage AC 85 264V Current 24V 6 5A 150W Frequency...

Страница 11: ...Power On 3 1 Check List of Items Index Items Quantity 1 Repeater 1 2 AC Cable 1 3 LAN Cable 1 4 Anchor Bolt 4 5 Quick Installation Guide 1 6 User s Manual 1 3 2 Mounting Step 1 Drill holes directly t...

Страница 12: ...APEX 1900 24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 10 Step 2 Lean the APEX1924 to hang the topside of the Guide Ring on the mounting bracket and push toward the wall to mount...

Страница 13: ...APEX 1900 24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 11 Step 3 Fix the APEX1924 using the 4 screws provided Step 4 Example...

Страница 14: ...ding A rod on the left side is intended for a building ground Connect the ground cable to the rod 3 4 Cable Connection Step 1 Connect a cable from the donor antenna to the Donor Antenna Port Step 2 Co...

Страница 15: ...PEX 1900 24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 13 3 5 Power On Step 1 Connect the power cord Step 2 Plug the power cord into a wall outlet Step 3 Check if the green LED at the Top turns o...

Страница 16: ...a customer provided PC based platform with the following system requirements Windows XP or Windows Vista Windows 7 Internet Explorer 6 0 Recommended or higher 128 MB RAM or higher Pentium processor o...

Страница 17: ...00 Tech Support 1 888 317 8766 15 Step 2 Click View network connections Step 3 Right click on the Local Area Connection and select Properties to view the shortcut menu Step 4 Select Internet Protocol...

Страница 18: ...USER MANUAL V1 0 00 Tech Support 1 888 317 8766 16 Step 5 Check Obtain an IP address automatically and click OK Step 6 Close all widows 4 2 2 Windows Vista Step 1 Click the Start button and select Co...

Страница 19: ...APEX 1900 24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 17 Step 2 Click Network and Internet Step 3 Click Network and Sharing Center...

Страница 20: ...APEX 1900 24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 18 Step 4 Click View status of Local Area Connection Step 5 Click Properties and a caution pop up window will appear Click OK...

Страница 21: ...4 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 19 Step 6 Select Internet Protocol Version 4 TCP IPv4 and click Properties Step 7 Check Obtain an IP address automatically and click OK Step 8 Close a...

Страница 22: ...APEX 1900 24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 20 4 2 3 Windows 7 Step 1 Click the Start button and select Control Panel Step 2 Click Network and Internet...

Страница 23: ...APEX 1900 24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 21 Step 3 Click Network and Sharing Center Step 4 Click View status of Local Area Connection...

Страница 24: ...1900 24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 22 Step 5 Click Properties and a caution pop up window will appear Click OK Step 6 Select Internet Protocol Version 4 TCP IPv4 and click Proper...

Страница 25: ...APEX 1900 24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 23 Step 7 Check Obtain an IP address automatically and click OK Step 8 Close all windows...

Страница 26: ...e http 192 168 0 1 into the URL address box Then press the Enter key Step 2 The login screen will appear Type operator for the ID and rtron for the password and then Click OK Step 3 The pop up message...

Страница 27: ...upport 1 888 317 8766 25 4 3 1 Network Clock Network Clock Status and Set up In the above page you can set device time and update time related information Click the set time button to save your settin...

Страница 28: ...nly Do not change this value ETHERNET SETTING IP Mode IP Address Enables you to set a connection mode for the network connected to the CAT5DAS RU port When you select Auto the device automatically ass...

Страница 29: ...ode and telephone and then click Apply Donor Site Information Type the base station s ID and then click Apply Installer Information Type the installer information such as the company name and telephon...

Страница 30: ...APEX 1900 24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 28 4 3 2 Status Status 4 3 3 Control Control...

Страница 31: ...4 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 29 4 3 4 File Update 4 3 5 Alarm History Alarm history page allows you to record alarm information of each unit Up to 300 lists can be accommodated Al...

Страница 32: ...k if the DL Amplifier and the UL Amplifier of parameter Status are displayed as ON 1 Gain Input Output power or DC Current are changed randomly under operating of DL ALC UL ALC and ASD 2 Over isolatio...

Страница 33: ...L V1 0 00 Tech Support 1 888 317 8766 31 Problem Cause Solution Cannot communicate with the CAT 5 DAS 1 Click My Network places View network connections Right click on the Wireless Network Connection...

Страница 34: ...Support 1 888 317 8766 32 Problem Cause Solution 2 Right click on the Local Area Connection and then click Disable After clicking Disable click Enable again 3 Double click the Local Area Connection a...

Страница 35: ...24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 33 Problem Cause solution 4 Open the Internet Browser and then select Tools Internet Options Click Delete Files button in the Temporary Internet file...

Страница 36: ...APEX 1900 24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 34 Problem Cause Solution 5 Click Start and select Run Type ping 192 168 0 1 t and click OK...

Страница 37: ...site Output Power Range 24 dBm 24 dBm Gain Range 55 95 dB 55 95 dB Range 40 dB min AGC Time the AGC must track only slow variations with time on the order of 100ms Gain Ripple 1 5 dB Max Gain 5 dB max...

Страница 38: ...MANUAL V1 0 00 Tech Support 1 888 317 8766 36 6 2 Mechanical Specification Parameter Specifications Remark RF connectors N female x 2 Dimensions WxHxD 9 35 16 8 5 67 Inch 242 426 144 mm W D H Weight 4...

Страница 39: ...APEX 1900 24 USER MANUAL V1 0 00 Tech Support 1 888 317 8766 37 7 Appendix USPCS Channel...

Страница 40: ...nt use of this product and shall not apply to the following including but not limited to damage which occurs in installation applications and uses for which this product was not intended altered produ...

Страница 41: ...rica Inc Please follow the exchange procedure below 1 Call Tech Support for troubleshooting 2 If the device has a hardware problem R tron will replace it if it is within warranty A RMA number will be...

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