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Guarantee Agreement Conditions
This Warranty does not affect your statutory rights under D. Lgs. 02/022002, n. 24.
With this guarantee, the manufacturer suggests the Purchaser to address directly a Point
of Sale which to comply with the restoration in a fast, safe and unquestionable quality.
This Warranty is effective regardless of the evidence that the defect - resulting from man-
ufacturing defects present at the time of purchase of the device, except as provided in
paragraph “d” of this text.
a)
Warranty duration: 24 months from date of purchase.
After the first 12 months of warranty, the warranty on the unit will be managed by
the Stores within 12 months of legal guarantee in strict application of the provisions
of Legislative Decree 02/022002, n. 24.
b)
The warranty is effective: In case of a request for assistance, the warranty is valid
only if you show the warranty certificate together with a document, valid receipt,
showing the identification details of the seller, the product and the date on which
the purchase was made.
c)
Warranty extension: Repair DOES NOT stop nor change the duration of the warranty
which will expire on its legal deadline.
d)
Limitations of Warranty:
The warranty does not cover any damage resulting from:
- negligence, incompetence, recklessness and carelessness in use (failure to comply
with the rules in this manual);
- maintenance not covered in this booklet or performed by unauthorized personnel;
- tampering or interventions to increase the power or efficacy of the product;
- incorrect installation (power supply with a voltage other than that listed on the
nameplate and in this booklet);
- improper use of the appliance;
- damage due to normal wear and tear of the components, impacts, falls, transport
damage.
- the guarantee does not cover the repair / replacement of parts subject to wear
during normal use of the product (hooks, kneading, blades, belts, connectors ...).
e)
Costs: In cases not covered by the warranty, the manufacturer reserves the right to
charge the customer the cost of repair or replacement of the appliance.
f)
Manufacturer’s responsibility: The manufacturer is not liable for any damage that may
directly or indirectly affect persons, property or pets as a consequence of failure to
comply with all the requirements set out in this “Instructions for Use” booklet and
concerning especially the warnings regarding installation, use and maintenance.
How to contact technical support
• Tel. +39 031 722819
• Fax +39 031 722825
[email protected]
www.rgv.it
