You must set up your mailbox first:
From your home phone, press
*98
or call your
Retrieval Number (shown on the welcome
letter you received in this package).
Create your own Security Code/Password – 4 to 8
digits long that doesn’t begin or end with a zero.
Record a name to identify your Mailbox.
Choose a Greeting:
1
Standard Greeting with phone number
2
Standard Greeting with name
3
Record your own Personal Greeting,
up to 3 minutes long
*
9
8
Now you can listen to messages
•
Call your mailbox as shown at left.
Messages will start to play automatically.
•
While you’re listening…
move through your
messages with the keypad commands shown
in
blue
.
•
After you listen to each message…
the
red
commands are available. You must choose
7
to
Erase,
9
to Save or
#
to Skip before the next
message will play.
•
The helpful keys on the bottom row are available at
any time. Use Pound
#
to Skip over messages for
others, and Star
*
to Back Up to the previous menu.
• Special Keys – During review, press
11
to rewind to
the beginning of a message and
33
to fast-forward
to the end. After listening to a message, return most
local calls by dialing
88
. Call Return is free and is
available for
most
local calls.
rewind
10 sec
1
pause/
restart
2
forward
10 sec
3
slower
replay
4
date &
time
5
faster
copy
6
erase
7
normal volume
reply
8
louder
save
9
exit/
back up
*
help
0
skip
#
Get all your messages, even when
you’re online or on the phone. Check
them anywhere, anytime, from any
touch-tone phone.
For more complete instructions,
please refer to the Voice Mail Guide
included in this package.
There are 3 easy ways to check your
messages and access your mailbox:
• From your home phone,
press
*98
• From home or away, call your
home phone number, then press
7
when the greeting starts.
• From home or away, call your
Retrieval Number.
VOICE MAIL HELP
1 800-669-7676
(Voice Mail and *98 service may not be
available in all areas.)
To connect a second party to your current call:
•
Press
to put the first person on hold.
•
At the normal dial tone, call the second person.
•
Press
again to connect all three of you.
•
If there’s no answer, press
twice to cancel and keep talking to the first person.
•
To hang up the second call, press
again. The original call ends when the first person hangs up.
•
To find out the number of your last caller, press
*69
.
Blocked numbers are not available. If the returned call is long distance, long-distance charges will apply.
•
If you want to return this call, simply press
1
.
Not all calls will be identified, and some calls may be identified but may not be able to be returned.
If this feature is not included in a package, charges for the feature apply if the call is identified,
even if it is not or cannot be returned.
ANY QUESTIONS?
Call 1800
-244
-1111
qwest.com
THREE-WAY CALLING
Talk to two other people at the same
time. Coordinate family plans or just
get caught up with friends.
*
6
9
QUICK REFERENCE
Your Qwest calling featur
es are easy
to use with these simple commands
and your touch-tone phone
. If you
have a rotar
y phone, dial
11
instead of
*
.
ACTIV
ATE
DEACTIV
ATE
Anonymous Call Rejection
*7
7
*8
7
Call Forwarding
*7
2
*7
3
Call Following
*7
8
*7
8
Call Rejection - Enhanced
*7
8
*7
8
Call Rejection
*6
0
*8
0
Call Waiting
*7
0
Last Call Return
*6
9
*8
9
Selective Call Forwarding - Enhanced
*7
8
*7
8
Selective Call Forwarding
*6
3
*8
3
Three-Way Calling
--
Voice Mail Ser
vice Easy Access
*9
8
--
Security Screen
*7
8
*7
8
Selective Call Waiting
*7
8
*7
8
Copyright © 2008 Qwest. All rights reser
ved. 6
/0
8
•
When you order Custom Ringing, we will assign an additional number to your home.
•
Each number has its own unique ring pattern, so that up to two people in your household can identify their calls
from each other. It’s perfect for roommates, teens or business calls.
•
Each number can have its own listing in the Dex
TM
Directory as well, for an additional charge.
•
If you also have Call Waiting, the alert tone is different for each Custom Ringing number too.
•
Optional Custom Ringing service not compatible with Qwest
®
Security Screen.
®
•
Simply dial
411
to locate a phone number and/or address quickly and easily.
•
Directory Assistance operators can also search for a name and/or an address when you provide them with
a phone number.
•
Two requests can be made per Directory Assistance call.
•
In addition to Local and National listings, information is available for Canada and Puerto Rico.
Six free calls are in addition to any state Directory Assistance free-call allowance.
QWEST 411
®
DIRECTORY ASSISTANCE
•
Your assurance of high-quality repair service, with a 30-day limited warranty.
•
Provides trouble location to telephone equipment, simple inside telephone wire, the Qwest network and repair of
your simple inside telephone wire and jacks providing Qwest telephone service and broadband Internet service.
•
For service, just call 1 800-573-1311.
•
For full details, refer to the terms and conditions sheet included in this information packet.
LINE-BACKER
TM
To set up Call Rejection - Enhanced
•
These instructions are for Call Rejection-Enhanced. Refer to your order confirmation letter to determine which
type of Call Rejection you have. Instructions for the non-enhanced version are enclosed on a separate sheet.
•
Call the Update Center (see Helpful Hints section) and choose “Call Rejection” from the Main Menu.
•
Press
1
to turn Call Rejection on, then follow the prompts to set up the list of phone numbers you want to
reject. You can enter up to 25 Qwest local, long-distance or mobile numbers.* You can also add the last
number that called you to your Call Rejection list, even if it’s listed as “Private” on Caller ID.
•
Calls from other numbers not on the list will ring through as usual.
•
To turn off or edit Call Rejection, call the Update Center again and follow the recorded instructions.
CALL REJECTION
Why bother with calls you know you
don’t want? Now you can block those
people from calling you, just by
knowing their phone numbers.
Select Directory Assistance with your
package and receive six free 411
Directory Assistance calls.
Repairs to your home inside
telephone wire and jacks are handled
by a skilled Qwest technician – at no
extra cost to you.
CUSTOM RINGING
Know who the call is for without
picking up the phone.
LAST CALL RETURN
The phone stops ringing before
you reach it. Find out who called
you last, and easily return the call
if you choose.
VOICE MAIL
INSTRUCTION GUIDE
QWEST CHOICE
®
HOME
QWEST CHOICE
®
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