background image

 

 

 

17

 

CUSTOMER LOGO 

 
REFUND 
 -1 PLU 1             -0,10 
REFUND 
 -1 PLU 2             -0,20 
--------------------------- 
 -2 Total             -0,30 
 

Cash        -0,30 

 

CUSTOMER LOGO 

 
REFUND 
 -1 PLU 1             -0,10 
REFUND 
 -1 PLU 2             -0,20 
--------------------------- 
 -2 Total             -0,30 
 

Cash        -0,30 

4.4 Refund 

 
A refund is used to return previously sold items. The PLU’s 
will be added to the stock and the money is returned to the 
customer. The turnover in the reports will be corrected.  
 
To  refund  an  item,  press  the  “Refund”  key  first  and  then 
the  item  to  be  returned.  The  “Refund”  key  has  to  be 
pressed  before  each  item,  if  more  than  one  item  is  being 
returned.  After  refund  the  receipt  can  be  continued  with 
normal sales or can be closed with a payment media.   
 
 
  
 
Example: Refund of PLU 1 and 2: 
 

 

 

 

 

 

 

 
 
Example: Exchange of PLU 1 and 2: 
 

 

 

 

 

 

 

 
 
Example: Refund of 3.50 EUR from department 1: 
 

 

 

 

 

 

 
 

4.5 Transaction Refund 

 
The function “Transaction refund” operates just as the “Refund” function. The difference is that the 
does not automatically return to normal sales mode after each item, but stays in refund mode until 
you finish the receipt with a payment.    
 
Press first the key “Transaction Refund” and then enter all items which should be returned. Please 
note that it is notsible to switch into normal sales mode.   
 
Example: Refund of PLU 1, 2 and 3: 
 

 

 

 

 

 

 

 

PLU 

Trans- 

refund 

PLU 

PLU 

Refund 

 

 

PLU 

Refund 

 

PLU 

PLU 

Refund 

 

PLU 

Refund 

Содержание QTOUCH PC

Страница 1: ...User Manual...

Страница 2: ...sfaction The QUORION QTouchPC is fully customizable and yet simple to operate Users can easily adapt it to any type of retail scanning or hospitality system Moreover our dynamic software generates a c...

Страница 3: ...On Off and Receipt Copy 15 3 11 Time and Date 15 3 12 No Sale Open Drawer 15 4 Corrections 16 4 1 Clearing of Inputs and Error Messages 16 4 2 Error correction 16 4 3 Void 16 4 4 Refund 17 4 5 Transac...

Страница 4: ...gramming 28 9 3 Program Version and Test Routines 28 10 Training Mode 29 11 Instructions for Use 29 11 1 Touch Screen 29 11 2 Shutdown the System 29 11 2 Power Supply and Interfaces 29 11 3 Cleaning 2...

Страница 5: ...COM1 COM3 COM4 2 external USB 2 0 ports PS2 mouse connector PS2 keyboard connector 10 100 Ethernet LAN secondary display connector VGA 3 audio connectors Power supply 12V 8 33A DC external power suppl...

Страница 6: ...ical cash register peripheral devices such as kitchen printer scanner display card reader modem as well as new powerful interfaces for fast data transmission and easy networking Please note that all i...

Страница 7: ...ide of the touch screen alternating R X Z M P Mode Display Function R REG Registration all sales operations and registrations X X X Report viewing and printing of all reports without clearing Z Z Z Re...

Страница 8: ...enter a preset clerk ID numeric code no PLU Price Entry used to manually change a preset PLU price PLU used to access preset PLU items Department used to enter items to the respective departments Rec...

Страница 9: ...eceipt printer can be switched on or off Scroll Cursor used to scroll the display selection by one line Scroll Page used to scroll the display selection by one page Table Number used to open or close...

Страница 10: ...more it issible to define individual access rights for each clerk e g for refund or program modifications Sales persons are employees who do not work directly at the but their sales data should also b...

Страница 11: ...Pre programmed PLU s are registered by entering the respective number on the PLU key The pre programmed price and the description are now read from memory Alternatively you may also program direct key...

Страница 12: ...total to confirm If the system has been programmed to allow for the creation of new PLU names during registration you will be asked to enter a name for the PLU Alternatively the PLU will assume the na...

Страница 13: ...cation key and then the item Depending on the programming the Multiplication key can also be used for division First enter the numerator and press the Multiplication key Now enter the divider and pres...

Страница 14: ...ore a Z report can be performed 3 8 Tendering in Local Currency Any sale will be closed by entering a payment media key There are keys for various tenders programmed on the keyboard usually CASH CHECK...

Страница 15: ...u may switch off the receipt printer by pressing the Receipt on off key To reactivate the printer simply press the Receipt on off key again In any case you can print a receipt copy by pressing the Sub...

Страница 16: ...lear the last item immediately Alternatively you may use the scroll keys to select another item from the actual receipt for voiding 4 3 Void The Void function is used to clear certain items from the c...

Страница 17: ...the receipt can be continued with normal sales or can be closed with a payment media Example Refund of PLU 1 and 2 Example Exchange of PLU 1 and 2 Example Refund of 3 50 EUR from department 1 4 5 Tran...

Страница 18: ...ssigned to any other payment It is alsosible to split the amount to more than one payment media Example Rebook 5 00 EUR from CASH to CARD 5 Discounts RA and PO 5 1 Percentage Discount Surcharge Discou...

Страница 19: ...percentage rebates Example Discount a pre programmed COUPON amount from the total 5 3 Received on Account Paid Out Cash can be paid out of the cash drawer for special purposes such as petty cash etc T...

Страница 20: ...price level by pressing the corresponding key Then enter the PLU Depending on the programming the price level will be reset automatically after an item a transaction or not at all In that case you mu...

Страница 21: ...il applications to save accounts per customer The QTouchPC therefore support three independent memory configurations for tables rooms and accounts The functionality of these configurations is same The...

Страница 22: ...ext lines use the key Guest Invoice instead of Print Invoice Example Print final invoice of table 1 with CASH Example Print proforma invoice of table 1 7 3 Transfer Balance Occasionally it is necessar...

Страница 23: ...should press the key Invoice and enter the payment media Alternatively you may move the split items to another table In that case please enter the new table number on the Table key or select a table...

Страница 24: ...st will be continued for the remaining PLU s To confirm the selection for all PLU s just press the Multiplication key without entry Example Register PLU 1 with modifier 3 or direct entry Example Regis...

Страница 25: ...ndering Functions 7 Drawer Totals 8 PO and RA 9 Discount Functions 10 Corrections 11 Foreign Currencies 12 Balance Functions 13 Table Totals 14 Table Items 15 Menus 16 Price Levels 17 Transactions 18...

Страница 26: ...journal enter 0 If you enter 102 on the ENTER key in mode Z the journal will be cleared without printout Please note the programming of the system keys By default the ENTER key is located on the Cash...

Страница 27: ...table invoice the endorsement message will be added automatically Example Search receipt number 15 and print out a copy 9 Programming This manual only discusses the operation of the QTouchPC It does...

Страница 28: ...If you want to continue programming articles you may repeat the same steps To finish the programming mode press the key Subtotal without entry Example Change price of PLU 5 to 2 00 EUR 9 3 Program Ve...

Страница 29: ...display you can see in the up right corner a Button You have to press it and answer the following question with yes The system now should shutdown 11 2 Power Supply and Interfaces Please use the deli...

Страница 30: ...ence resistance properties characteristics of information technology devices EN 60950 Security measurements for the installation of IT A conformance explanation in accordance with the directives and s...

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