CUSTOMERS WITHOUT VIRENA ACTIVATED
For Sofia 2 customers without Virena activated, testing the connection will result in the message
Send
To Virena Error. Unable to Acquire Cellular Connection.
or the Test Connection pop up window could
continue for several minutes requiring the user to restart the instrument.
To prevent this message from
reappearing, select
Supervisor Menu
from the Main Menu. Then select
Network Settings
, then
Virena
Settings
. Configure settings to the following:
Press
to confirm changes and return to the Run Test screen.
