Warning
Restructuring the product without written permission from Quictent in advance would
VOID
the warranty.
Damages due to improper use in severe weather conditions, including but not limited to high winds, heavy rain,
sleet, snow, etc., will NOT be covered by the warranty.
44
Maintenance
To help you maintain your party tent in optimal condition, please refer to our suggestions below:
Warranty
The
12-month
limited warranty covering the materials and the craftsmanship under normal use and service condi-
tions takes effect from the purchase date (on the invoice). Please note that the order purchase proof (order number
or shipping information on the shipping carton) is the only valid evidence to claim for warranty.
When in use, make sure to brush off dirt and debris and keep away from potentially damaging objects.
Clean covers and sidewalls with water and mild detergent (or non-detergent, if applicable) only.
To prevent your party tent from rust and mildew, please clean all disassembled parts and dry them completely
before storing them.
Store the disassembled party tent in a cool and dry place and keep away from animals.
Inspect your tent carefully before and after each use. If any rips, tears, or damage is found, stop using it and email
the support team ([email protected] or [email protected]) with the
ORDER NUMBER, PART NUMBER,
REQUIRED PARTS (NAME, QUANTITY, AND PART NUMBER), and ANY PHOTOS (OR VIDEO CLIPS, IF
APPLICABLE)
, we will get back to you in 12 hours.
Order number
Required parts (name, quantity, and part number)
Pictures (or video clips, if applicable)
Reminder
In the event that you failed to access your order information online, we strongly advise you to keep the original
packaging and shipping carton(s) because they are treated as a proof of purchase.
1.
To get what you need as soon as possible, we strongly suggest you provide all of the following information
at your
first inquiry:
2.
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