Warning
Restructuring the product without written permission from Quictent in advance would
VOID
the warranty.
Damages due to improper use in severe weather conditions, including but not limited to high winds, heavy rain,
sleet, snow, etc., will NOT be covered by the warranty.
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Warranty
The limited warranty covering the materials and the craftsmanship under normal use and service conditions takes
effect from the purchase date (on the invoice). Please note that the order purchase proof (order number or shipping
information on the shipping carton) is the only valid evidence to claim for warranty.
6-Month warranty for the Frame (all the accessories included) and Carry Bag.
12-Month warranty for the Fabric.
A lifetime warranty for the Anchoring Accessory.
Reminder
1. In the event that you failed to access your order information online, we strongly advise you to keep the original
packaging and shipping carton(s) because they are treated as a proof of purchase.
2. To get what you need as soon as possible, we strongly suggest you provide all of the following information at your
first inquiry:
Order number
Required parts (name, quantity, and part number)
Pictures (or video clips, if applicable)
