2
Our Service
warranty covering all Quictent products, an industrial-leading support team is standing behind at all
Safety Instructions
You should read, understand, and practice safety instructions in this chapter. For any damages
due to not obeying guidelines as instructed, the owner (user) should take full responsibility.
Please do
NOT
leave your canopy unattended outdoors overnight because it’s designed to be
a temporary structure.
Please do
NOT
place heavy objects on the top of your canopy.
Please
ALWAYS
secure your canopy with stakes
&
ropes. If applicable, we highly recommend
you use extra weights (e.g., sandbags) to weigh it down.
Please
ALWAYS
keep your canopy away from any heat and fire sources. For example, do not
use a grill or light a fire inside.
Please
ALWAYS
take down the canopy for any potential inclement weather including but not
limited to rains, winds, storms, snow, etc.
Please
ALWAYS
stop using the canopy immediately if any damage is found, or Quictent will not
be liable for any loss thereafter.
Please ALWAYS ensure the canopy is clean and dry before storing it.
Please
ALWAYS
clean the fabric with a mild detergent and you'd better not put the Fabric into
a washing machine.
Please keep the original packaging cartons in case of a return or an exchange.
You can ALWAYS contact the support team for replacement parts whenever in need.
Our Mission
To keep innovating and provide a wide range of reliable shelters and shades at consumer-grade
prices with customer-first service.
The customer-centric service is what we at Quictent take great pride in. In addition to the hassle-free
times. Whenever you need help or have any suggestions and comments, do not hesitate to reach us,
you’re sure to get a to-the-point reply in 12 hours (business days).
Reminders
