REMINDERS
In the event that you failed to access your order information online, we strongly
advise you to keep the original packaging and shipping carton(s) because they
are treated as a proof of purchase.
1.
To get what you need as soon as possible, we strongly suggest you provide all of
the following information
DW\RXUŒUVWLQTXLU\
:
2.
Order number
Required parts (name, quantity, and part number for each part)
Pictures (or video clips, if applicable)
365-day
warranty for the Pole and Connector
180-day
warranty for the Cover
A
lifetime
warranty for the other parts not mentioned above.
Restructuring the product without written permission from Quictent in advance
would
VOID
the warranty.
Damages due to improper use in severe weather conditions, including but not
limited to high winds, heavy rain, sleet, snow, etc., will NOT be covered by the
warranty.
Please clean up snow in time if heavy snow occurs in winter, or it may break due
to overloading.
Please understand that the local weather would influence the overall perfor-
mance. You could apply other equipment like a heater or else if higher or certain
temperatures are required.
WARNING
Warranty
The limited warranty covering the materials and the craftsmanship under normal use
and service conditions takes effect from the purchase date (on the invoice). Please
note that the order purchase proof (order number or shipping information on the
shipping carton) is the only valid evidence to claim for warranty.
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