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QM67 Dual Boiler Espresso Machine

Owner’s Manual

Page 21

Troubleshooting – Continued

Not Heating

•

Verify the machine is plugged into the outlet and the outlet has power.

•

Make sure the coffee and steam boiler power switches are both turned on.

•

Make sure the water reservoir is filled with water and the silicone hoses are not
pushing the float down in the reservoir.

•

Check the resettable hi-limit switch on each boiler. To do so unplug the machine and
then remove the outer shell. Using the pictures below as reference try firmly pressing
the reset button on each boiler.

PID and Heating Lights Are Not Working

•

Verify the machine is plugged into the outlet and the outlet has power.

•

Make sure the coffee and steam boiler power switches are turned on.

•

Make sure the water reservoir is filled with water and is fully seated as far down into

the machine as it can go.

•

Make sure the white float in the reservoir is on the left side of the machine and the

silicone hoses are not pushing the float down.

Содержание QM 67

Страница 1: ...Dual Boiler Espresso Machine by Made In Italy ...

Страница 2: ...14 Plain water backflushing 14 Backflushing with espresso machine cleaner 14 Setting Pump Brew Pressure 15 Group Gasket And Shower Screen Replacement 16 Gasket and Screen Removal 16 Cleaning The Group 17 Gasket And Screen Installation 17 Maintenance Tip 18 Descaling 19 PID Controller 19 Cleaning The Stainless Steel 19 Troubleshooting 20 No Steam From Steam Wand 20 No Water From Hot Water Wand 20 N...

Страница 3: ...ure Gauge 10 Steam Wand 11 Pump Pressure Gauge 12 Cup Warming Tray The water reservoir is located under the hinged lid of the cup warming tray 13 Hot Water Wand Do not remove more than 6oz of water at one time until it has had time to refill or damage to the heating element may occur which will not be covered under warranty 14 E61 Grouphead 15 Hot Water Faucet 16 E61 Brew Lever 17 Drip Tray 18 Sin...

Страница 4: ...r s hardness level exceed three grains then it is strongly recommended that an in tank softener be used or a different source of water that has been tested for hardness Some bottled water can be extremely hard and should always be tested before using Using a Brita or PUR style pitcher or faucet filter does NOT remove any hardness from the water and should only be used in the machine if your water ...

Страница 5: ...mes out of the portafilter for at least 15 seconds and then lower the brew lever The heating indicator light and PID will illuminate and the machine will start heating You will hear some gurgling noises and a small amount of steam and water will be discharged into the drip tray This is normal to allow for the release of air and the expansion of water in the boiler If you plan on steaming milk or u...

Страница 6: ...am boiler temperature setting Should you need to adjust the steam pressure please refer to the PID section of the owner s manual The lower gauge is for your pump brew pressure When sitting idle the gauge is reading trapped pressure in the system and may vary To get an accurate pump pressure reading install your backflush disc in the portafilter and lock it into the grouphead and then raise the bre...

Страница 7: ...nder the steam boiler power switch will illuminate whenever the steam boiler is heating The coffee boiler must be up to temperature before the steam boiler is able to heat It is normal for the red heating lights to flash rapidly back and forth to maintain the proper temperature in both boilers Pump The machine is equipped with a 52W vibratory pump that is thermally protected Vibratory pumps can be...

Страница 8: ...e reservoir is seated as far down as possible and the silicone hoses are not pushing the float down or the PID and heating lights will not turn on The machine is equipped with a magnetic float in the water reservoir to detect the water level When the water level gets low the PID and heating lights will go out and the pump will no longer function until the reservoir has been refilled The reservoir ...

Страница 9: ...temperature Press the up arrow key to see the current temperature setting While the temperature is still being displayed press either arrow key to change the temperature After the display reverts back to T2 then press the down arrow key to save the new temperature settings and go back to normal operation Coffee Boiler Temperature By default the coffee boiler temperature has been set to 200 F The r...

Страница 10: ...lues can be interpreted in terms of time P depends on the present error I on the accumulation of past errors and D is a prediction of future errors based on the current rate of change These 3 settings work together to determine when and how to apply power to the heating element to allow for a more precise temperature control It is not recommended to change the PID settings unless you have a thorou...

Страница 11: ...ming out of the portafilter spout looks like the tapered tail of a mouse It should take approximately 25 seconds for a 2 oz double shot If it is coming out quicker then the grind needs to be adjusted finer if it is coming out slower or not at all then the grind should be adjusted coarser The grind particle size should look in between powder and salt Not as fine as powder but not as coarse as salt ...

Страница 12: ...choice of the renowned baristas who helped train Chris Coffee Service in this frothing technique These baristas felt the Pro Barista Steaming Pitcher promoted a user friendly rolling of the milk which made it simple to create thick rich micro foam for pouring Latte Art Amount of Milk Too little milk in your frothing pitcher will cause splashing when you turn on the steam arm too much milk will cau...

Страница 13: ...aches an approximate temperature of 100 degrees or body temperature After your milk has reached this body temperature submerge the tip of the steam arm approximately one inch below the surface of the milk to get the milk spinning This process continues to roll the milk over itself again and again breaking the large air bubbles into tiny air bubbles resulting in a new creamy and sweeter texture of ...

Страница 14: ...he remaining bubbles to surface then simply tap the edge of the pitcher on the counter and swirl the milk slightly and they will disappear Be sure to keep your steamed milk moving swirling until you are ready to pour since milk has a natural tendency to separate Hot Water Wand Operation The hot water wand uses the steam pressure to push the hot water out of the boiler so the steam boiler must be u...

Страница 15: ... plain water backflush place the portafilter into the group head Then raise the brew lever all the way up for 15 seconds and then lower it Water will forcefully discharge out of the bottom of the group into the drip tray this is normal Repeat three to five times Backflushing with espresso machine cleaner is the same procedure as above with a few minor differences The first difference is backflushi...

Страница 16: ...sc is 9 5 10bar When you make espresso the pressure will be slightly less due to less resistance If the machine is able to put out 9 5 10bars of pressure with the backflush disc but when you make espresso the pressure is 8 bars or less then that means the grind needs to be adjusted finer which will create more resistance to raise the pressure It is normal for the grinder to drift a little over tim...

Страница 17: ...our website at the link below http www chriscoffee com products home e61groupparts faemae61groupscreen Before replacing the group gasket and shower screen the machine should be turned off and cooled down so that the grouphead is cool to the touch Gasket and Screen Removal There are two ways to remove the group gasket and shower screen depending on how old they are If you replace the gasket yearly ...

Страница 18: ...Cleaning The Group Before installing the new gasket and screen it is very important to clean the group head Make up a solution of hot water and backflushing cleanser Using the provided cleaning brush and cleanser clean the group head and be sure the groove that the gasket sits in is completely free of any residual gasket material and coffee grounds or the new gasket will not seat properly Gasket A...

Страница 19: ... turn as far right as possible Then remove the portafilter and re install the insert basket and then work the gasket up further into the grouphead using the portafilter with the basket installed If you are having trouble then remove the portafilter and press the screen up further by hand and then try using the portafilter again Maintenance Tip Replacing the gasket on a yearly basis will make the r...

Страница 20: ...we strongly discourage descaling and will not provide any instructions on the process PID Controller The PID controller does not require any maintenance but if the buttons have not been used in a long time then the contacts inside the controller can become oxidized and the buttons may no longer work To resolve this issue with the machine turned off rapidly and repeatedly press the up and down arro...

Страница 21: ...move the end cap on the end of the steam knob Check to make sure that the c clip that is shown in the picture is attached No Water From Hot Water Wand Make sure the coffee boiler and steam boiler power switches have been turned on for at least 15 minutes Check the upper gauge for steam pressure Pressure should be about 1 2 1 7 bar If the gauge is at zero then refer to the Not Heating section of th...

Страница 22: ...witch on each boiler To do so unplug the machine and then remove the outer shell Using the pictures below as reference try firmly pressing the reset button on each boiler PID and Heating Lights Are Not Working Verify the machine is plugged into the outlet and the outlet has power Make sure the coffee and steam boiler power switches are turned on Make sure the water reservoir is filled with water a...

Страница 23: ...ner s manual for instructions If pump pressure is good then try adjusting the coffee grind coarser Make sure the longer silicone water line in the reservoir is at the bottom of the reservoir below the water level Make sure the screen on the end of the silicone water line in the reservoir is not clogged with debris Be sure the insert basket is not over filled with coffee and you are tamping with no...

Страница 24: ... me by phone at 518 452 5995 or by email at service chriscoffee com Please remember Save the shipping carton and all the packing material that came with your machine This is very important should you need to return your machine to us If you do need to send your machine back for any reason you must first call our service department and obtain a Return Authorization number prior to shipping Be sure ...

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