Quest H5
Installation, Operation and Maintenance Instructions
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1-877-420-1330
www.QuestClimate.com
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Quest H5 Limited Warranty
Warrantor:
Therma-Stor LLC
4201 Lien Rd
Madison, WI 53704
Telephone: 1-866-933-7486
Who Is Covered: This warranty covers Quest H5.
First Year Warranty: 100% parts and labor (all components)
End-User Responsibilities: Warranty service must be performed by a servicer authorized by Therma-Stor Products. To
obtain warranty service you must obtain a return material authorization (RMA). To obtain an RMA you must present
proof of purchase or (lease), by use of a warranty card, original sales receipt or other reasonable and reliable means.
To obtain an RMA call Therma-Stor LLC at the above number and ask for the Therma-Stor LLC Service Department,
which will then issue an RMA# and arrange for, at our option, either repair or replacement.
Freight: Freight to and from the servicer is the responsibility of the end-user. The end-user is responsible for normal care
and proper return packaging.
Limitations and Exclusions: This warranty does not cover any defect, malfunction, etc. resulting from misuse, abuse, lack
of normal care, corrosion, freezing, tampering, modification, unauthorized or improper repair or installation, accident,
acts of nature or any other cause beyond Therma-Stor LLC’s reasonable control.
If any Quest H5 part is repaired or replaced, the new part shall be warranted for the balance of original warranty (but
all warranty periods will be extended by the period of time, if any, that the Quest H5 with FOCUS Technology is out of
service while awaiting covered warranty service).
Warranty service will be performed during normal working hours.
UPON THE EXPIRATION OF THE WRITTEN WARRANTY APPLICABLE TO THE QUEST H5 OR ANY
PART THEREOF, ALL OTHER WARRANTIES IMPLIED BY LAW, INCLUDING MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, SHALL ALSO EXPIRE. ALL WARRANTIES MADE BY THERMA-
STOR LLC ARE SET FORTH HEREIN, AND NO CLAIM MAY BE MADE AGAINST THERMA-STOR BASED
ON ANY ORAL WARRANTY. IN NO EVENT SHALL THERMA-STOR LLC, IN CONNECTION WITH THE
SALE, INSTALLATION, USE, REPAIR OR REPLACEMENT OF ANY QUEST H5 OR PART THEREOF BE
LIABLE UNDER ANY LEGAL THEORY FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES
INCLUDING WITHOUT LIMITATION WATER DAMAGE (THE END USER SHOULD TAKE PRECAUTIONS
AGAINST SAME), LOST PROFITS, DELAY, OR LOSS OF USE OR DAMAGE TO ANY REAL OR PERSONAL
PROPERTY.
Some states do not allow limitations on how long an implied warranty lasts, and some do not allow the exclusion or
limitation of incidental or consequential damages, so one or both of these limitations may not apply to you.
Legal Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.