WARRANTY & CONTACT DETAILS
15
FIVE
YEAR LIMITED WARRANTY
Warranty
warrants to the original consumer purchaser that each new
smoke alarm will be free from defects in materials and
workmanship under normal use for a period of
5
years from the
date of purchase. To the extent permitted by law,
Quell
agrees to
repair or replace (at our discretion) any defective product on
presentation of the proof of purchase.
Australia warranty claims:
Where the goods are offered for sale in Australia, the benefits to the
consumer given by this warranty are in addition to other rights and
remedies of the consumer under the Australian Consumer Law and
other applicable laws relating to the goods. Our goods come with
guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a
major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Exclusions
Subject to non-excludable laws, this warranty does not cover:
•
normal wear and tear to the product or parts
•
batteries or other consumables included with this product
(excluding sealed non replaceable battery models)
•
damage to the product caused by accidents, misuse, abuse, lack of
reasonable care, tampering or repair by a person not authorised by
•
any product that has not been installed, operated or maintained in
accordance with the manual or operating instructions provided with
the product
•
any damage caused by improper power input or improper cable
connection
·
any indirect or special loss or damage of any kind
2
To make a claim
If a defect in the product appears within the time frame stated, you are
entitled to submit a warranty claim by returning
your
product
to
the
address shown below.
Please contact Quell on the telephone
numbers provided below, Monday to Friday during 9.00AM -
5.00PM.
When returning the product, please ensure it is properly
packaged so that no damage occurs during transit. Any postage
and packaging expenses required to return the product to
will be at your cost.
Quell
Quell
Quell
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