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StorNext QM1200, QS1200 or QS2400 Base System - Replacing a Drive

April 2015

Quantum Corporation

- 7 -

The Drive Power LED is on, 

or

 the Drive Service Action Required LED is off

 – Go to step 

4

.

The Drive Service Action Required LED is on

 – The new drive might be defective. Replace it with another 

new drive. Go to step 

3

.

3.

Did this action correct the problem?

Yes 

– Go to step 

4

.

No

 – If the problem has not been resolved, contact your Customer and Technical Support representative.

4.

Check the status of all of the trays in the storage array.

5.

Does any component have a Needs Attention status?

Yes

 – Click the 

Recovery Guru

 toolbar button in the Array Management Window, and complete the recovery 

procedure. If the problem has not been resolved, contact your Customer and Technical Support 
representative.

No

 – Go to step 

6

.

6.

Remove the antistatic protection.

7.

Gather support data about your updated storage array by using one of these methods:

Use the storage management software to collect and save a support bundle of your storage array. From the 
Array Management Window, select 

Monitor >> Health >> Collect Support Data

. Then name and specify a 

location on your system where you want to store the support bundle.

Use the CLI to run the 

save storageArray supportData

 command to gather comprehensive support 

data about the storage array. For more information about this command, refer to 

Command Line Interface and 

Script Commands

. Running this command can temporarily impact performance on your storage array.

NOTE  

In cases where the drive is bypassed, reconstruction does not occur automatically. The drive does, 

however, blink as the system recognizes the drive and DACstore is read.

Содержание StorNext QM1200

Страница 1: ...StorNext QM1200 QS1200 or QS2400 Base System Replacing a Drive 6 67542 02 Rev B 6 67542 02 B...

Страница 2: ...tum the Quantum Logo Backup Recovery Archive It s What We Do Be Certain Be Quantum Certain DLT the DLT Logo DLTSage DLTtape the DLTtape Logo DXi DXi Accent Dynamic Powerdown FastSense FlexLink GoProte...

Страница 3: ...drive in two ways The Recovery Guru directs you to replace a failed drive You locate the failed drive by checking the amber Service Action Required LEDs in three locations Base system Drive drawer Dr...

Страница 4: ...ustration of the QS2400 service action required LED Figure 2 QS2400 service action required LED 1 Service Action Required LED Amber Drive Status LEDs Figure 3 provides an illustration of the drive sta...

Страница 5: ...drive on a flat static free surface near the base system b Save all packing materials in case you need to return the drive ATTENTION Possible equipment damage You must replace the drive within three m...

Страница 6: ...ED to locate the failed drive Figure 4 and Figure 5 You can also check the Drive Service Action Required LED on the drive Figure 6 Figure 4 QM1200 QS1200 Service Action Required LED 1 Service Action R...

Страница 7: ...drive the blue Drive Service Action Allowed LED must be on Figure 6 Item1 7 Remove the failed drive from the base system a Pull the drive handle to the left for a drive in the QM1200 or QS1200 base s...

Страница 8: ...to lock the drive securely in place As the drive spins up the Drive Power LED might blink intermittently which indicates that data is being restored to the new drive 2 Check the Drive Power LED and th...

Страница 9: ...contact your Customer and Technical Support representative No Go to step 6 6 Remove the antistatic protection 7 Gather support data about your updated storage array by using one of these methods Use t...

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