StorNext QM1200, QS1200 or QS2400 Base System - Replacing a Controller
April 2015
Quantum Corporation
- 10 -
5.
Does any component have a Needs Attention status?
—
Yes
– Click the
Recovery Guru
toolbar button in the Array Management Window, and complete the recovery
procedure. If the problem is not resolved, contact your Customer and Technical Support representative.
—
No
– Go to step
6.
Remove the antistatic protection.
7.
Gather support data about your updated storage array by using one of these methods:
—
Use the storage management software to collect and save a support bundle of your storage array. From the
Array Management Window, select
Monitor >> Health >> Collect Support Data
. Then name and specify a
location on your system where you want to store the support bundle.
—
Use the CLI to run the
save storageArray supportData
command to gather comprehensive support
data about the storage array. For more information about this command, refer to
Command Line Interface and
Script Commands
.
NOTE
Running this command can temporarily impact performance on your storage array.
