Quantum Scalar 24 Installation and Operation Guide Addendum
Document 6-01624-02 Rev A
August 2007
2
Quantum Home Page
0
Visit the Quantum home page at:
http://www.quantum.com
Getting More
Information or Help
0
StorageCare™, Quantum’s comprehensive service approach,
leverages advanced data access and diagnostics technologies with
cross-environment, multi-vendor expertise to resolve backup issues
faster and at lower cost.
Accelerate service issue resolution with these exclusive Quantum
StorageCare services:
•
Service and Support Website
- Register products, license software,
browse Quantum Learning courses, check backup software and
operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location.
Benefit today at:
http://www.quantum.com/ServiceandSupport/index.aspx
.
•
eSupport
- Submit online service requests, update contact
information, add attachments, and receive status updates via
email. Online Service accounts are free from Quantum. That
account can also be used to access Quantum’s Knowledge Base, a
comprehensive repository of product support information. Sign up
today at:
http://www.quantum.com/osr
For further assistance, or if training is desired, contact Quantum
Technical Assistance Center:
North America:
+1-800-284-5101
UK, France and Germany
00800 4 QUANTUM
EMEA
+44 1256 848 766
For worldwide support:
http://www.quantum.com/ServiceandSupport/eSupport/Index.aspx