134 QXS G2 Hardware Installation and Maintenance Guide
Thermal Alarm
provides thermal alarm faults and the recommended actions.
Troubleshooting 5U Chassis
describes common problems that can occur with your storage system, together with
possible solutions. For all of the problems listed in
, the Module Fault LED on the Ops panel
will light amber to indicate a fault. See
on page 128. All alarms will also
report via SES.
For information about replacing modules, see
Table 27
Thermal Alarm Faults
Symptom
Cause
Recommended Action
1
Ops panel Module Fault
LED is amber.
2
Fan Fail LED is illuminated
on one or more PSUs.
Internal temperature exceeds
a preset threshold for the
chassis.
1
Verify that the local ambient environment
temperature is within the acceptable
2
Check the installation for any airflow
restrictions at either the front or back of
the chassis. A minimum gap of 25 mm (1")
at the front and 50 mm (2") at the rear is
recommended.
3
Check for restrictions due to dust build-up.
Clean as appropriate.
4
Check for excessive re-circulation of heated
air from rear to front. Use of the chassis in
a fully enclosed rack is not recommended.
5
If possible, shut down the chassis and
investigate the problem before continuing.
Table 28
5U Alarm Conditions
Status
Severity
PSU alert–loss of DC power from a single PSU
Fault–loss of redundancy
Cooling module fan failure
Fault–loss of redundancy
SBB I/O module detected PSU fault
Fault
PSU removed
Configuration error
Chassis configuration error (VPD)
Fault–critical
Low temperature warning
Warning
High temperature warning
Warning
Over-temperature alarm
Fault–critical
Under-temperature alarm
Fault–critical
I
2
C bus failure
Fault–loss of redundancy
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