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APPENDIX B: ERROR CODES AND MESSAGES

...Continued from previous page

Error Code

Cause and Action

Degraded operation. The tape drive determined a problem occurred that degraded

the operation of the tape drive, but it did not restrict continued use.

The tape drive must be cleaned. Clean the tape drive. See “Cleaning the Qi LTO

Tape Drive” on page 9.

Write operation to a write protected cartridge was attempted (includes any attempt to

overwrite a WORM protected tape). Ensure the tape cartridge is the correct media

type. If the tape cartridge is the correct media type, check the write-protect switch on

the cartridge. The drive does not write to a write-protected cartridge.

If an error code persists contact [email protected] for assistance

Содержание Qi

Страница 1: ...Desktop LTO SAS Desktop LTO SAS...

Страница 2: ...13 Product Warranty Caution 14 Thank you for purchasing your Qi Desktop LTO SAS With Qualstar s Qi Desktop LTO SAS your data is kept secure on industry standard LTO tape cartridges that feature a shel...

Страница 3: ...3 DIMENSIONS SYSTEM REQUIREMENTS 1 PC or server 2 Host bus adapter HBA 3 SAS cable 4 Backup software 8 Front view 10 2 Side view 2 58 Rear view...

Страница 4: ...iew Cartridge door Cartridge unload button Ready light green Encryption key Fault light amber SCD dot Single character display SCD Mini SAS SFF 8088 F port On Off switch Power jack Fan 1 1 2 4 5 3 2 4...

Страница 5: ...5 UNPACK YOUR Qi DESKTOP LTO SAS Kit Contents Qi Desktop LTO SAS with LTO 6 LTO 7 or LTO 8 drive Applicable data tape cartridge optional Power cord Quick start guide...

Страница 6: ...r switch is set to the off o position 2 Connect a compatible SAS cable to a compatible SAS HBA in your computer and the other end of the cable to the Qi 3 Attach the AC power cord to the power jack on...

Страница 7: ...sure that the LTO drive is functioning properly Wait until the single character display SCD presents a sustained green light to indicate POST is complete POST takes approximately 12 seconds Note If th...

Страница 8: ...icable use the backup archive application that you are using to unload the LTO tape cartridge This ensures that the application has finished writing data to the tape before the cartridge is unloaded 2...

Страница 9: ...ve The SCD will display a C to indicate a cleaning is required To clean insert a cleaning cartridge into the LTO drive Cleaning begins automatically When the process is finished the cartridge is unloa...

Страница 10: ...acclimatization guidelines on the media packaging Avoid dropping and or rough handling as this is likely to damage the cartridge Inspect it regularly for damage Write protect switch LTO Tape Cartridge...

Страница 11: ...ds Error Code Cause and Action Temperature problem The tape drive detected that the recommended operating temperature was exceeded Complete one or more of these actions Ensure the cooling fan is rotat...

Страница 12: ...t clear when you cycle power to the Qi Tape drive or media error The tape drive determined that an error occurred but it cannot isolate the error to faulty hardware or to the tape cartridge Media erro...

Страница 13: ...cleaned Clean the tape drive See Cleaning the Qi LTO Tape Drive on page 9 Write operation to a write protected cartridge was attempted includes any attempt to overwrite a WORM protected tape Ensure t...

Страница 14: ...ned by Qualstar The Qi fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modification or service by anyone other than the factory service center...