3
WarrantY
The heating element is guaranteed for 10 years and all other components are
guaranteed for one year from the date of purchase. If the unit should fail to operate
correctly, call customer service at 1-800-459-4409 (8:30 am to 5 pm EST). We will,
at our discretion, either repair or replace the unit. It will have to be returned to us freight
prepaid and we will return the repaired or replaced unit to you, freight prepaid. The
company’s sole obligation is to repair or replace the unit. This warranty is void if in the
opinion of Quality Craft the unit has been tampered with, altered, misused, damaged,
abused or used with the wrong power source. The warranty is for home use only and
does not cover units used in commercial situations.
WarrantY CLaiM ProCedUre
If a claimable defect occurs, please fill out a claim form through our website at:
www.qualitycraft.com or contact our customer service department at 1-800-459-4409
(8:30 am to 5 pm EST).
Before you make your claim call, please make sure you have:
1. The description of the heater
2. Proof of sale
3. Details regarding the defect
4. Name and address of the owner and installer.
Claims must be filled out in writing and returned within six (6) months of appearance
of defect. Failure to comply with this stipulation will make the warranty null and void.
We reserve the right to a thirty-day (30) delay following receipt of claim in which to
inspect the product. We assume no responsibility for labor costs or removing/replacing
a previously installed product or transportation or return of a product.
Imported by
Quality Craft
Laval, Quebec, Canada H7C 0A5
1-800-459-4409 (EST)
www.qualitycraft.com
Made in China