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Warranty
Overview
Quali-bikes are sold on behalf of our company (“Qualisports USA”) by selected Authorized Qualisports USA dealers
who understand the assembly and service needs of our product. Qualisports USA provides a warranty against defects
in materials and workmanship to the original retail purchaser(“Owner”) of a Qualisports USA bike from the date of
purchase according to the following terms:
Five Years : Frame and Fork
Two Years : Batteries (Battery cycle lifetime is between 600 - 800 cycles depending on the environmental conditions)
Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect).
Consumables such as tires, tubes, saddles, grips, brake cables, pedals, and chains are not covered.
All other components and add-ons such as racks will have a one-year warranty (Carry bags have no warranty). Please
do note the limit load of the racks is 25KG.
Owner’s Responsibility
The Owner shall demonstrate reasonable care and use, and follow prevention maintenance, storage and lubrication
schedules as required by use, climate, and other pertinent factors,
All claims to this warranty must be made through a Qualisports USA Authorized Dealer or exclusive distributor. Proof
of purchase, either digital or physical copy, must be supplied with any warranty request.
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