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10. WARRANTY PROVISIONS
This product is guaranteed for a period of 2 years. The warranty period starts when the product is purchased from an authorised quadral
dealer. The date of sale on the sales receipt issued by the quadral dealer is the relevant date.
Warranty services neither limit the expiration of the warranty period nor do they invoke a restart of the warranty period.
In the event of a warranty claim quadral will remedy the defect or replace the defective device with a defect-free and free-of-charge device
at its own discretion without prior consultation.
The warranty claim is asserted by the quadral product being handed in or sent to quadral or to an authorised quadral dealer within the
warranty period together with the sales receipt. The transport risk lies with the sender. quadral will not reimburse shipping, transport, travel
or labour costs.
The buyer‘s warranty claims under the purchase contract with the seller are not affected or limited by a warranty case.
Contact the distributor in your country in the event that the warranty case does not occur within Germany.
Note:
It is in your own interest to pack the product carefully, preferably in the original packaging. Include a copy of the sales receipt with the
shipment.
Enclose a detailed description of the problem together with your contact details.
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