QSC, LLC 2020
3.4 – Factory Reset
*************************** IMPORTANT ************************
The factory reset returns the entire device to its factory defaults.
Using this feature will mean all custom Dante™/AES67 settings
and all audio power-on default settings will be cleared.
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*NOTE:
The factory reset is a useful way of quickly restoring
communications with a device which has an unknown static IP
address as a factory reset returns the device’s network settings
to getting a dynamic IP. Having successfully completed a factory
reset of the device, setting the PC’s IP address to also obtain a
dynamic IP address should then allow the PC to communicate fully
with that device.
The factory reset button is accessed through a small hole on the
side of the unit (Figure 5) using a small screwdriver or a paperclip.
A factory reset is initiated by pressing and holding this button for
5 seconds or more while the device is powered on. If done
correctly, the status LED will blink green for 3 seconds then turn
yellow. This indicates the D2i has entered factory mode.
If Dante™ Controller or other Dante™ device discovery software is
in use, the device may show up as “Ultimo-xxxxxx”. This simply
indicated the device is in factory mode.
To complete the factory reset and revert back to normal
operation. Simple toggle the factory reset button again with a
short press and release or power cycle the device.
Having applied a successful factory reset, on the Dante™/AES67
side, customized device name and channel names will be cleared
and any receive flow subscriptions will be removed. The network
settings will also be reset so the device will return to retrieving
an IP address dynamically.
3.5 – Firmware Updates
The D2i has the ability to be updated in the field should it be
required. Updates are applied via the network using Attero Tech
by QSC unIFY Control Panel’s smart firmware update facility. The
latest D2i SFU file is available from the
