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QSA Global, Inc.
40 North Avenue Burlington, MA 01803
888.272.2242
781.272.2000
F: 781.359.9179
qsa-global.com
TROUBLESHOOTING
.
CAUTION
Opening the OVDX potentially will damage the system and will void any warranty. If faced with any
issues with the OVDX, contact your QSA Global, Inc. representative immediately for guidance.
The OVDX has been designed as a rugged, safe, reliable system. A series of interlocks and self-checks are built into the
system to ensure safe operation. These checks may trigger an error code which will prevent normal operation of the
OVDX. Use Table 4 as a reference guide for system error codes.
NOTICE:
Prior to any troubleshooting, please ensure that a fully-charged M18™ battery is installed. A low battery may
cause system to report false error codes.
Error Code
Description
Corrective Action
001
Memory Failure
Hard drive and/or system memory error or failure. If
restart does not clear error, contact your QSA Global, Inc.
representative for repair options.
002
LED Failure
Status Indicator LED(s) are not functioning properly. If
restart does not clear error, contact your QSA Global, Inc.
representative for repair options.
003
X-Ray Tube Failure
X-Ray tube is not communicating or has malfunctioned. If
restart does not clear error, contact your QSA Global, Inc.
representative for repair options.
004
X-Ray Over Temperature
X-Ray tube has exceeded its operating temperature,
forcing system to stop emitting X-Rays. Perform following
actions to recover from this error:
Turn off unit
Place in cooler environment for 30 minutes
Turn unit on
005
Board Over Temperature
Main control board has overheated. Perform following
actions to recover from this error:
Turn Off unit
Place in cooler environment for 30 minutes
Turn unit on
006
Imaging Camera Failure
Communication error and/or failure with targeting camera.
If a restart does not clear error, the USB connection may
have loosened. Remove imaging housing from Carbon
Fiber Tube and check USB connection to housing and
restart. If this does not correct the error, Contact your
QSA Global, Inc. representative for repair options.
007
Targeting Camera Failure
Communication error and/or failure with targeting camera.
Contact your QSA Global, Inc. representative for repair
options.
008
Low Voltage
M18™ battery has insufficient charge; change battery.