Troubleshooting
Troubles
Cause
Solution
No image
Poor connection
Check if the USB power
cable is connected and the
LED light is illuminated.
Poor focus
1.
Not enough light or too
much light or
2.
Object beyond focus
3.
Dirt on camera lens
1.
Turn on/off Lamp Light
and move camera
slightly to refocus.
2.
Use cloth to clean the
camera lens
No video shown
after application
starts or after the
device is selected
Document Camera is being
used in another program
Re-connect the USB and
choose the device
Restart software
Close other software device
is being used in
Video is not smooth
Computer configuration might
be low
Change the Camera to
lower definition
Blur image
Focus is in manual mode
Change to auto mode in the
Focus Menu