Troulilestiooting
Special Tips:
Please check the following table to see if it can help to find out the reason for the
malfunction encountered before performing maintenance. When it still cannot remove
the fault according to the operation of this instruction book completely, please contact
the service center to conduct product maintenance.
Symptom
Possible Cause
Solution
The screen does not
Looseness of power plug, power
Check if the power cord is properly connected
display anything; there is
connection failure
no sound, and the indicator
does not come on
Pictures shown on the
Signal interference caused by
Try to find out the machine that affect the product,
product have dotted line or
automobile, neon light, electric
and then put them away from the product, or
stripe interference
hairdryer, etc.
insert the power plug to another socket.
Pictures shown on the PC
1.lmproper adjustment
1.Use the auto adjustment function
are offset, do not cover the
2.Wrong display mode
2.Enter "PC Screen Adjustment" to adjust the
entire screen, go beyond
horizontal or vertical position
the screen, or are blurred
3.Use the recommended mode
Short remote control
1.The remote receiver of the product
1.Move the object to avoid blocking the remote
distance, malfunction
is blocked by some other object
receiver
of remote control
2.Battery level of the remote control
2.Replace the battery
is low
The product gets stuck,
1.Too many programs are running
Disconnect the product from power supply; wait
crashes or cannot be
2.Normal operation of the product is
for 1-2min and reconnect power supply; then
operated
disturbed by external environment
restart the product
(e.g., lightning, static electricity)
The touch is slow, it doesn't Too many programs are running
Clean up a program that runs memory large or
work
restart the product
OPS can't be turned on, no OPS has not been fixed well
Reinstall the OPS computer
display, no touch
Touch excursion
Caused by the computer's coordinate Enter the control panel to select the correction
system, need to do some correction.
processing
Invalid touch ot the external 1.the signal source is inconsistent
1.Check and change the corresponding interface
computer
with the corresponding interface of
of the touch USB cable,
the touch USB cable
2.Change another shorter or better quality touch
2.the touch USB cable is too long or
USB cable.
of low quality
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