e)
Removing jammed paper: Open the cover to remove jammed paper. Check if the printer
head is not contaminated, if yes, clean it with cotton swab moistened with an alcohol
solvent (ethanol or IPA). Wait until alcohol will completely vaporize and then close the
cover.
Printer head can be very hot. Do not touch the printer head and any part around it
after the printing.
5.
LEDs description and troubleshooting
LEDs
Status
Solution
Blue
The printer works properly
-
Blue light is flashing
Printer head is overheated
Printer returns to normal
operation after cooling the
printer head
Red light is flashing slowly (2
seconds)
Lack of paper
Make sure that paper is loaded
properly. Automatic label
identification
Red light is flashing (twice per
second)
The cover is open
Make sure that cover is
completely closed
Red and blue lights are
flashing alternately
Paper format error
Make sure that there is no
problem with paper, for
example if it did not jam. Make
sure that the physical size of
the paper and the size set on
your computer are the same.
Automatic label identification.
